Exceeding Your Expectations, One Plumbing Job at a Time.
At Affordable Plumbing of Jax, Inc., we take pride in being one of the most respected plumbing companies in Jacksonville and the surrounding counties. Our commitment to providing quality service at an affordable price has helped us build a satisfied customer base since our founding in 1999. We treat every home or business like it's our own, ensuring a job well done and exceeding our customers' expectations.
Our Services
We offer a wide range of plumbing services, from the simplest faucet or toilet repair to the most complicated leak or stoppage. Our experienced plumbers can handle any plumbing job, no matter how big or small. Our services include:
- Complete service and repair of all plumbing fixtures, including toilets, shower valves, tub valves, faucets, and sinks
- Garbage disposal installation, repair, and replacement
- Slab leak detection and repair
- Complete re-piping for single-family homes, condos, and multifamily complexes
- Water heater installation, repair, and replacement
- Sewer line cleaning, unclogging, and replacement
- Video line inspection and sewer line repair
- Commercial plumbing services, including interior hotel renovation plumbing
- Plumbing inspections and boiler repairs
- Water jet cleaning and more
Emergency Plumbing Services
We understand that plumbing emergencies can happen at any time, which is why we offer 24-hour emergency plumbing services, 365 days a year. Whether you need emergency plumbing fixtures, plumbing drain cleaning, sewer line repair, or water heater repair, our live operators are always available to take your call and dispatch a plumber to your location.
Our Commitment
At Affordable Plumbing of Jax, Inc., we are dedicated to providing our customers with the service they expect and deserve. We make every effort to keep every job as clean as possible and strive to build long-term relationships with our customers. Our prompt and friendly staff is waiting to assist you with all your plumbing needs.
Overview
The reviews are mixed, with some customers having a positive experience with the plumbing company, while others had a negative experience, mainly due to poor customer service from the office staff.
Positive Experiences
Several customers praised the company's technicians, mentioning their professionalism, expertise, and friendly demeanor. The technicians were described as knowledgeable, efficient, and courteous, and some customers appreciated the extra effort they put into explaining the work and providing options.
Negative Experiences
On the other hand, many customers had a poor experience with the office staff, particularly the lady in the office who was described as rude, unprofessional, and even insulting. Some customers were yelled at, threatened, or hung up on, which led to a breakdown in communication and a negative review.
Specific Issues
Some customers experienced issues with the company's responsiveness, with some having to wait for hours or even being stood up. A few customers also mentioned that the company's prices were not affordable, and the work done was not always satisfactory.
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