Transforming Spaces, Transforming Lives
Daltile is a leading manufacturer and distributor of ceramic tile, porcelain tile, and natural stone in the United States. With a rich history spanning over 75 years, we have built a tradition of outstanding design, quality, and service. We are committed to providing trustworthy floor tile, wall tile, and countertops, with 80 of our collections proudly made in the USA.
At Daltile, we take pride in being America's leader in tile and stone products. We offer a wide range of products, from traditional tile sizes and natural stone to extra-large slabs, plank, and mosaics. Our selection includes ceramic tile and porcelain tile, countertops, backsplashes, natural stone, mosaics, and all-weather outdoor products. We are dedicated to providing our customers with the highest quality products and exceptional service.
Services Offered
Daltile offers a variety of services to help you with your next project. Our complimentary design service provides all the support you need, from inspiration and product selection to project planning. Our team of experts is here to help you make your vision a reality.
Our design tools make it easy for you to see our tile in your space. With our Room Visualizer, you can see how our tile will look in your room, whether on your phone, tablet, or computer. Our Mosaic Design Tool allows you to design your own backsplash, shower floor, or any other mosaic tile, and we'll make it for you. Our Virtual House Tour lets you explore a modern farmhouse in a panoramic view to inspire your next project.
At Daltile, we are committed to sustainability. We are proud to offer LEED Green Manufacturing and Declare Green Building. Our Promise is to provide environmentally friendly products and services that contribute to a healthier and more sustainable built environment.
Tile Technology
At Daltile, we are constantly pushing the boundaries of tile technology. Our DEFEND with Microban technology provides an added layer of protection against bacteria, mold, and mildew. Our EASY INSTALL LOCKING TILE technology makes installation faster and easier than ever before. Our Slip Resistant Tile provides a safe and secure surface, even in wet areas.
Inspiration
At Daltile, we are inspired by the latest interior design trends. Our Curated Collections feature the latest colors and styles to help you find your perfect match. Our Latest Trends section explores the latest interior design trends, from Coastal Retreat to Biophilic Essence. Our Showcased Articles section features the latest in wood look trends, glam luxe, and more. Our Featured Collaborations section showcases our partnerships with designers and brands, from Dolores Catania to Jason Derulo.
Design Tools
At Daltile, we offer a variety of design tools to help you with your next project. Our Room Visualizer allows you to see how our tile will look in your space. Our Mosaic Design Tool lets you design your own mosaic tile, and our Virtual House Tour lets you explore a modern farmhouse in a panoramic view. Our Design Tools make it easy for you to bring your vision to life.
Inspiration
At Daltile, we are committed to providing you with the inspiration you need to bring your vision to life. Our Curated Collections feature the latest colors and styles to help you find your perfect match. Our Latest Trends section explores the latest interior design trends, from Coastal Retreat to Biophilic Essence. Our Showcased Articles section features the latest in wood look trends, glam luxe, and more. Our Featured Collaborations section showcases our partnerships with designers and brands, from Dolores Catania to Jason Derulo.
Free Design Services
At Daltile, we offer free design services to help you with your next project. From inspiration and product selection to project planning, our complimentary design service provides all the support you need. Our team of experts is here to help you make your vision a reality.
Locator
At Daltile, we have showrooms, Elite Statements Dealers, authorized retailers, and stone centers across the country. Our Locator tool makes it easy for you to find the Daltile Showrooms, Elite Statements Dealers, authorized retailers, and stone centers near you.
Overview
The reviews for Daltile are overwhelmingly negative, with many customers expressing frustration with the company's customer service, communication, and reliability. Several reviewers mention having poor experiences with the company, citing issues with orders, delivery, and customer service.
Quality of Service
- Many reviewers express disappointment with the quality of service they received from Daltile, with complaints about poor communication, delayed delivery, and unresponsive customer service.
- Several reviewers mention having to deal with multiple representatives or departments, only to be met with conflicting information or unhelpful responses.
Communication Issues
- Several reviewers express frustration with Daltile's communication style, citing lack of updates, unclear delivery estimates, and inadequate tracking information.
- One reviewer mentions not receiving tracking numbers, while others mention receiving conflicting delivery dates.
Product and Service Issues
- Some reviewers express dissatisfaction with the company's products, citing issues with orders, delivery, and quality.
- One reviewer mentions that the company failed to deliver half of an order, with the remaining delivery being broken.
Expertise and Knowledge
- Some reviewers express disappointment with the expertise and knowledge of Daltile's staff, citing difficulties in getting answers to questions or receiving helpful advice.
Conclusion
The overall impression from these reviews is that Daltile fails to meet expectations in terms of customer service, communication, and delivery. The company appears to struggle with customer satisfaction, and many reviewers express frustration and disappointment with their experiences.
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