Exceptional Service, Outstanding Quality, Seamless Installation
At Murray Window & Door, we pride ourselves on our exceptional service, outstanding quality, and seamless installation. With a team of fully trained and certified technicians and installers, sales support, service coordination, and office administrative staff, we ensure that every project runs smoothly from start to finish.
Our History
Murray Window & Door was founded on the principles of providing exceptional service, outstanding quality, and seamless installation. Over the years, we have built a reputation for ourselves as a leading provider of high-quality windows and doors from top manufacturers like Euroline, Fleetwood, Kolbe, Centor, Andersen, and Milgard. Our commitment to excellence has earned us a loyal customer base, and we continue to strive for perfection in every aspect of our business.
Our Services
At Murray Window & Door, we offer a suite of high-quality products produced by a number of notable brands. We understand that every project is unique, and that's why we work closely with our customers to understand their specific needs and requirements. Our team of experts will guide you through the process of selecting the perfect windows and doors for your home or project.
Our Commitment to Quality
We take pride in our work and strive for perfection in every aspect of our business. From the initial consultation to the final installation, we ensure that every project meets our high standards of quality and excellence. Our team of certified technicians and installers is trained to provide exceptional service, and our sales support and service coordination team work together to ensure that every project runs smoothly from start to finish.
Why Choose Us
At Murray Window & Door, we understand that replacing windows and doors is a significant investment, and that's why we're committed to providing exceptional service, outstanding quality, and seamless installation. Our team of experts will work closely with you to understand your specific needs and requirements, and our commitment to excellence ensures that every project meets our high standards of quality and excellence.
Overview of Customer Reviews
Excellent Customer Service and Product Knowledge
Murray Window & Door has received praise for their exceptional customer service, product knowledge, and professionalism. Many customers have appreciated their ability to find the right doors and windows that fit their budget and style. The staff's design sense and ability to compare different brands have been highlighted as a major strength.
Positive Experiences with Sales Representatives
Specific sales representatives, such as Brian Shultz and Carol Murray, have been commended for their dedication, knowledge, and excellent communication skills. Customers have felt confident and assured that they are in good hands when working with these representatives.
Prompt and Professional Installation
The installation team has received praise for their professionalism, punctuality, and quality of work. Customers have appreciated the positive responsiveness and value provided by Murray Window & Door.
Negative Experiences and Areas for Improvement
On the other hand, some customers have had negative experiences with Murray Window & Door. Issues with product knowledge, lack of motivation, and poor service have been cited as major concerns. Some customers have experienced long wait times for even the simplest items, leaving them to handle maintenance and repairs themselves.
Lack of Accountability and High Costs
Customers have also complained about the high costs of service and part quotations, which are sometimes four times the expected price. Additionally, some customers have felt that Murray Window & Door does not take accountability for their products and service, instead blaming the customer or hiding behind contract technicalities.
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