Transforming Spaces, Transforming Lives
At Cair Heating & Cooling, we're committed to providing top-notch HVAC services to our customers in Louisville, KY, and surrounding areas. As a locally owned and operated company, we take pride in our ability to deliver fast, professional, and affordable solutions for all your heating and cooling needs.
Our Story
As a trusted HVAC contractor, we've built our reputation on a foundation of excellence, integrity, and dedication to customer satisfaction. With over 60 employees and over 1,000 years of collective industry experience, we've honed our skills to provide top-quality services that meet and exceed our customers' expectations. Our commitment to delivering exceptional results has earned us an A+ rating with the Better Business Bureau and countless 5-star reviews from satisfied customers.
Services
We offer a comprehensive range of HVAC services designed to cater to the unique needs of our residential and commercial clients. From routine maintenance and repairs to new installations and emergency services, our team of licensed and insured technicians is equipped to handle it all. Our services include:
- Air Conditioning installation, repair, and maintenance
- Heating and furnace installation, repair, and maintenance
- Geothermal heating and cooling solutions
- Commercial HVAC services for businesses and industries
- Energy-saving maintenance plans and tune-ups
- 24/7 emergency services for when you need us most
Our Mission
At Cair Heating & Cooling, we're passionate about providing comfortable living and working environments for our customers. We believe that everyone deserves to enjoy a comfortable home or workspace, and we're committed to helping you achieve that goal. Our team of experts is dedicated to delivering exceptional results, backed by industry-leading warranties and a 100% satisfaction guarantee.
What Sets Us Apart
We're proud to be a locally owned business, dedicated to serving the Louisville community. Our size and buying power enable us to offer competitive pricing without compromising on quality. We're proud to be a provider of top HVAC brands, including Amana, Bryant, Carrier, Goodman, Trane, and more. Our commitment to customer satisfaction, paired with our extensive industry experience, sets us apart as a trusted HVAC contractor.
Get A Quote
Ready to experience the Cair Heating & Cooling difference? Contact us today to schedule an appointment, request a quote, or learn more about our services. We're here to help you achieve a comfortable living space that exceeds your expectations.
Poor Customer Service and Unreliable Guarantees
- Multiple reviewers experienced poor customer service, with unreturned calls and emails, and unfulfilled guarantees.
- Some reviewers reported being rude and unprofessional treatment from company representatives.
Billing and Payment Issues
- Reviewers reported inconsistencies in billing, with some being overcharged or receiving incorrect invoices.
- Some reviewers experienced difficulties in getting issues resolved, with companies failing to follow through on commitments.
Installation and Repair Issues
- Reviewers reported problems with installation and repair work, including delays, incorrect installations, and unresolved issues.
- Some reviewers experienced gas leaks, electrical issues, and other safety concerns due to poor workmanship.
Positive Experiences
- Some reviewers reported positive experiences with the company, praising their responsiveness, professionalism, and quality of work.
Mixed Reviews
- A few reviewers reported mixed experiences, with positive interactions with some representatives, but negative experiences with others.
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