Building Relationships and Turning Houses Into Homes
At Home Pro Windows, Roofing, Siding & Doors, LLC, we understand the importance of having a beautiful and secure home. That's why we're dedicated to providing our clients with high-quality products and exceptional customer service. Our team of experts has over 40 years of experience in the industry, and we're committed to building relationships and turning houses into homes.
Our Story
Our company was founded on the principles of honesty, integrity, and a passion for delivering outstanding results. We believe that every homeowner deserves to have a place they love to come home to, and we're here to make that vision a reality. Our team is dedicated to providing our clients with the best possible products and services, and we're proud to be a trusted partner for homeowners in the Fort Wayne, IN area and beyond.
Our Services
We offer a wide range of services designed to meet the unique needs of our clients. From asphalt roofing and metal roofing to window installation and siding replacement, we're here to help you achieve your vision for your home. Our project design specialist can assist with every aspect of your project, ensuring that everything turns out perfectly. Whether you're looking to replace your roof, upgrade your windows, or install new siding, we're here to help.
Our Commitment to Quality
At Home Pro Windows, Roofing, Siding & Doors, LLC, we're committed to using only the highest-quality products and materials. We're proud to partner with top manufacturers like GAF to bring you the best possible options for your home. Our team of experts is dedicated to providing exceptional customer service, and we're here to help you every step of the way.
Poor Customer Experience
A common theme among the negative reviews is the poor customer experience. Many reviewers expressed frustration with the company's communication, citing unreturned calls and texts, and a lack of transparency about project timelines and issues. Some reviewers felt pressured into signing contracts, and others were unhappy with the company's response to their concerns.
Installation Issues
Several reviewers experienced issues with the installation process, including delays, miscommunication, and poor workmanship. One reviewer reported that their project manager avoided their calls and texts, while another reviewer's installer did not show up on multiple occasions.
Sales Pressure and Misrepresentation
Some reviewers felt pressured into signing contracts by aggressive sales representatives, and others reported being given misinformation about the company's services and products.
Positive Reviews
Despite the negative reviews, many reviewers had a positive experience with Home Pro. They praised the company's professionalism, courtesy, and quality of work. Several reviewers reported that the installation process went smoothly, and they were happy with the final result.
Quality of Work
Some reviewers were impressed with the quality of Home Pro's work, citing the company's attention to detail and the professionalism of their installers.
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