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A Legacy of Expertise in Glass Solutions
City Glass OKC has been a pillar of the Oklahoma City community for over 60 years, providing exceptional glass services to both residential and commercial clients. With a skilled team of professionals and a commitment to quality, we've established ourselves as the trusted partner for all your glass needs.
Serving Diverse Needs
Our diverse range of services encompasses every aspect of glass installation, repair, and replacement. We offer:
Commercial Services
- Custom glass solutions for offices, retail spaces, and other commercial properties
- Window repair and replacement
- Entrance and door systems
- Architectural glass installations
- Safety and security glass options
Residential Services
- Installation and replacement of windows, doors, and skylights
- Custom showers and mirrors
- Glass shelf and cabinet installations
- Screen repair and replacement
Automotive Services
- Windshield and window replacements
- Mirror repairs and replacements
- Rock chip and crack repair
- Scratch and dent removal
Quality Materials and Professional Expertise
At City Glass OKC, we prioritize quality and safety. We use only the highest quality materials sourced from trusted suppliers. Our team of certified technicians is highly skilled and experienced in the installation, repair, and maintenance of all types of glass products.
Client-Focused Approach
Customer satisfaction is our top priority. We prioritize clear communication, timely service, and meticulous craftsmanship. Our dedicated team will work closely with you to understand your unique needs and deliver solutions that exceed your expectations.
Continued Commitment
Since our inception in 1953, City Glass OKC has remained a family-owned and operated business, deeply rooted in the community. We are committed to delivering exceptional customer service, exceptional quality, and exceptional value to every client, every time.
Overview of Reviews
City Glass seems to have a mixed reputation among its customers, with both positive and negative reviews. Some customers have reported excellent service and prompt attention to their needs, while others have experienced disappointing service, including missed appointments and alleged poor treatment.
Quality of Service
Some customers have praised City Glass for their friendly and knowledgeable staff, with one reviewer stating that the employees loaded their truck with care and took the time to pack the items correctly. Another reviewer appreciated the company's efficiency in getting them in for a windshield replacement.
On the other hand, several customers have expressed dissatisfaction with the company's service. One reviewer reported having to wait a week for a call back after leaving a message, while another reviewer claimed that the company did not follow through on its promises. A third reviewer experienced poor customer service when they were accused of being a suspect.
Product Quality
As for the quality of City Glass's products, some reviewers have praised the company's products, with one reviewer stating that the staff is knowledgeable and that their products are the best. However, another reviewer reported experiencing issues with the installation of a window.
Customer Service
Many reviewers have expressed frustration with City Glass's customer service. One reviewer reported that the company took a long time to respond to their inquiry, while another reviewer experienced poor treatment by the HR manager and staff.
Accomplishments and Challenges
One reviewer praised City Glass for coming through quickly when they needed a broken window fixed, and another reviewer appreciated the company's ability to get them in quickly for a windshield replacement. On the other hand, several reviewers reported experiencing poor service, including missed appointments and inadequate communication.
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