As a leading building materials supplier in the Five-State area, we take pride in providing our clients with high-quality, custom, and handcrafted products, accompanied by friendly service and competitive pricing. Established in 1989, our company has grown to become one of the premier building material suppliers in Maryland, Virginia, West Virginia, Delaware, Pennsylvania, and Washington, D.C.
Our Products and Services
At Colonial Sash and Door, we offer a wide variety of products, including windows, doors, exterior cornice and features, interior trim, kitchen and bath cabinets, countertops, railings, and custom millwork. Our team of experts is dedicated to providing top-notch services, including installation, remodeling, estimating, and take-offs. We cater to both residential homeowners looking to remodel and homebuilders seeking quality professionals to meet their specific needs.
Commitment to Excellence
Our primary goal is to provide the best possible quality, commitment, and experience to our customers, whether they are a homebuilder, general contractor, remodeler, or DIY enthusiast. We have recruited the industry's best talent, and our success can be attributed to teamwork, dedication, professionalism, and most importantly, our employees. As a team, we pride ourselves on uncompromising service and dedication to our customers.
Why Choose Us
At Colonial Sash and Door, we understand the importance of quality, reliability, and customer satisfaction. That's why we offer a wide range of products and services designed to meet the unique needs of our clients. From custom doors and windows to kitchen and bath cabinets, we have everything you need to bring your building projects to life.
Our Mission
Our mission is to provide exceptional quality, unparalleled service, and competitive pricing to our clients. We strive to build long-lasting relationships with our customers, and we're committed to helping you achieve your building goals.
Customer Experience
The overall customer experience with Colonial is largely negative, with multiple reviewers expressing frustration and disappointment with their services.
Poor Quality and Deliverance
Reviewers mentioned receiving low-quality products, with issues such as scratches, misaligned edges, and incorrectly fulfilled specifications. One reviewer had to wait 5 months for a third attempt at delivering a basic exterior door, which still had significant defects.
Lack of Customer Support
Several reviewers reported poor communication and lack of responsiveness from the company. One reviewer was left with unanswered questions after requesting a quote, while another was told that they no longer service individual homeowners, only large building clients.
Positive Experiences
On the other hand, a few reviewers had positive experiences with Colonial, praising their patience, helpfulness, and ability to fulfill special requests. These reviewers appreciated the company's attention to detail and willingness to accommodate their needs.
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