Tradition, Innovation and Performance
Our Story
At Andersen Mechanical, we are committed to providing exceptional mechanical services that exceed our customers' expectations. With a strong focus on innovation, quality, and customer satisfaction, we have established ourselves as one of the leading providers of commercial and residential plumbing and project system design in the Portland metro area.
Our Company Culture
Our company culture is built on fostering a stimulating environment that encourages creativity, innovation, and collaboration. We believe that having a dedicated and loyal team is essential to our success, which is why we invest in our employees' growth and development through scholarship funds and in-house training. This allows us to deliver high-quality workmanship while exceeding our customers' expectations.
Our Services
We offer a comprehensive range of mechanical services that cater to various industries and projects. Our services include:
- Mechanical design and engineering
- Project management and implementation
- Maintenance and repair services
- Energy-efficient solutions
- Water conservation systems
- HVAC systems
- Plumbing systems
- Fire protection systems
- Mechanical system testing and commissioning
Our Approach
At Andersen Mechanical, we take pride in our seasoned construction team, quality workmanship, and safety performance. We are committed to delivering projects within budget, on time, and without conflict. Our goal is to provide exceptional client satisfaction, which is why we empower our employees to think creatively and provide innovative solutions to our customers' needs.
Our Sustainability Commitment
We recognize the importance of sustainability and environmental responsibility. As such, we strive to deliver environmentally friendly and cost-effective solutions that minimize our impact on the environment. We achieve this through research and development of new technologies, training programs, and sustainable practices that benefit our customers, employees, and the community.
Our Involvement
At Andersen Mechanical, we are proud to partner with various national and local minority business organizations, as well as several apprentice programs. We believe that by working together, we can create a more inclusive and diverse industry that benefits the entire community.
Our Vision
Our vision is to become one of the most forward-thinking, problem-solving companies in Oregon. We aim to exceed our customers' expectations by providing innovative engineering solutions that meet their unique needs.
Our Mission
Our mission is to create a relaxed workplace environment that encourages innovation and a common sense approach. We strive to meet our objectives while adapting our expertise to match the current needs of the industry. By doing so, we can deliver exceptional results that benefit our customers, employees, and the community.
General Performance and Professionalism
The reviews highlight concerns about the company's professionalism, with multiple reviewers expressing dissatisfaction with the company's performance and attitude towards customers. One reviewer experienced dangerous driving by a company driver, and another reviewer had an issue with a faulty installation that was not addressed by the company.
Specific Issues and Concerns
Some reviewers experienced issues with specific services, such as roof vent installations and HVAC maintenance. One reviewer reported a faulty installation that led to mold growth in their attic, while another reviewer was left waiting for a service technician who failed to show up for a scheduled appointment.
Complaints About Customer Service
There were complaints about the company's customer service, with reviewers expressing frustration about the company's response to their concerns. One reviewer felt that the company did not take responsibility for a faulty installation, and another reviewer was left waiting for hours for a service technician who failed to show up.
One Positive Review
On a positive note, one reviewer had a good experience with the company, praising their professionalism, helpfulness, and eco-conscious approach.
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