A Garage Door You'll Adore
At Custom Overhead Door & Gate, we pride ourselves on being your one-stop-shop for all your garage door and gate needs. With over three decades of experience, we have established ourselves as a trusted and reliable provider of quality products and services throughout North Carolina. Our story began in 1989 when we started as a small business with a mission to provide exceptional service and products to our customers.
Our Commitment
We believe that a great buying experience, installation, and service after the sale are essential to building long-term relationships with our customers. That's why we promise to deliver exactly what we say we will do, when we say we will do it, at the price we quoted you. We also offer free technical advice and troubleshooting over the phone to avoid unnecessary trips and expenses for our customers.
Residential Garage Doors
We understand the importance of a beautiful and functional garage door in enhancing the overall curb appeal of your home. That's why we offer a wide selection of residential garage doors from Clopay, including faux wood and traditional wooden doors, carriage house doors, and walk-through garage doors. Our selection includes insulated steel doors that are not only energy-efficient but also stylish and durable. With Clopay garage doors, you can increase your home's value by up to 4% and enjoy a great return on your investment, according to Remodeling magazine.
Commercial Overhead Doors
Our range of commercial overhead doors includes products from top brands, such as ARCHITECTURAL SERIES-ALUMINUM COUNTER DOORS / SHUTTERS, ENERGY SERIES, and INDUSTRIAL SERIES ROLL-UP SHEET DOORS. Whether you need to replace a small door on an outbuilding or a large door on an airplane hangar, we have the products and skilled technicians to complete the job efficiently and to your satisfaction.
Commercial Service
We understand that your business is unique, and so are your needs. That's why we offer a range of commercial services, including preventive maintenance programs, security grilles, and gate and access control systems. Our team of experts is dedicated to providing you with tailored solutions that meet your specific requirements.
Expertise and Experience
Our team of experts has over three decades of experience in the industry, providing quality products and services to residential and commercial clients. We are committed to delivering exceptional service, and we take pride in our ability to exceed our customers' expectations.
Conclusion
At Custom Overhead Door & Gate, we are dedicated to providing you with the best possible service, products, and expertise to enhance your home or business. Whether you're looking for a new garage door, overhead door, or gate system, we are here to help. Contact us today to learn more about our products and services and to schedule a consultation.
Company Performance
The reviews highlight the company's performance in terms of professionalism, customer service, and quality of work. While some customers had a positive experience, others were extremely dissatisfied with the service they received.
Positive Experience
One customer praised the company's professionalism, from the estimator to the service technicians. They were educational and even brought donuts to the service call. Another customer simply stated that Custom Door & Gate is the best overhead door company in the area.
Negative Experiences
On the other hand, several customers had negative experiences with the company. One customer was unhappy with the Fayetteville office, citing poor communication, lack of follow-through, and unprofessional behavior from the branch manager. Another customer was frustrated with the company's lack of progress on a gate repair, citing multiple broken promises and unreturned calls. A third customer was dissatisfied with the company's quote for a fix, feeling that it was inaccurate and didn't address the underlying issue.
Common Issues
Several common issues emerged from the negative reviews, including poor communication, lack of follow-through, unprofessional behavior, and a lack of accountability.
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