Keeping Your Summers Cool. And Your Winters Warm
At Bi Polar Air Conditioning and Heating, our primary goal is to keep your home comfortable for you and your family. Our professionally-run operation is fully bonded and insured, with a team of highly trained technicians who have been proudly serving Houston, Katy, and surrounding areas for almost 10 years. We focus on doing business the right way, offering you peace of mind, ensuring your equipment operates safely, and helping you save money on your electric and heating bills.
Our Mission
Our mission is to provide our customers with the highest level of service and support, ensuring that your HVAC system runs efficiently and effectively. We strive to build long-term relationships with our customers, providing them with reliable and affordable solutions for all their heating and cooling needs.
Our Services
We offer a wide range of services, including new installations, maintenance, and service and repairs. Our technicians are experienced and certified to install and work on most major HVAC brands. We guide our customers in making the best decision possible when it comes to investing in a new system.
New Installations
Proper installation and choosing the right size accounts for almost 75% of the operational efficiency and performance of the system you invest in. Our technicians are experienced and certified to install and work on most major HVAC brands. We will guide you in making the best decision possible when it comes to investing in a new system.
Maintenance
Regular HVAC preventative maintenance is the best way to ensure trouble-free operation and peak performance of your HVAC system. It can help to avoid a system failure in severe hot or cold weather when you need it the most, and it can also keep your energy bill from getting out of control.
Service & Repairs
Our knowledgeable technicians will provide service and repairs promptly and correctly, allowing you to enjoy greater reliability and peace of mind. We understand the importance of providing our customers with fast and reliable service, which is why we offer emergency services 24/7.
Overall Experience
Most customers had a positive experience with Bi-Polar Air Conditioning and Heating, praising the company's timely service, friendly crew, and professional technicians. Many reviewers appreciated the quick response time, efficient work, and thorough explanations of the work done. Some customers also appreciated the company's willingness to work with their home warranty companies to resolve issues.
Positive Aspects
- Timely service and quick response time
- Friendly and professional technicians
- Efficient work and thorough explanations of the work done
- Willingness to work with home warranty companies to resolve issues
Negative Aspects
- Some customers experienced poor service, including misdiagnosis of issues, incomplete repairs, and lack of communication.
- Some technicians were seen as unprofessional or uncaring.
- There were instances of not following up with customers, leaving them in the dark about the status of their repairs.
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