Building Trust, One Project at a Time
Your Reliable Partner for All Your Pool Needs
The Pool Depot has proudly served the Greater Houston Area for over two decades, offering comprehensive pool services and equipment to residential and commercial clients. We are a family-owned and operated business driven by a commitment to excellence and customer satisfaction.
Pool Restoration & Renovation
- Complete pool makeovers, including tile, coping, plaster, and deck installations.
- Water feature and spa additions.
- Comprehensive pool inspections and repair.
Pool Equipment & Installation
- Expert installation of all pool equipment, from filtration systems to heating and lighting.
- Licensed repairs for all your electrical pool needs.
- Consultation and recommendations tailored to your specific pool and needs.
Routine Pool Care
- Weekly or bi-weekly professional cleaning and maintenance.
- Personalized schedules to fit your unique needs.
- Comprehensive water analysis and balancing.
Customer-Focused Approach
- Responsive and courteous customer service.
- Open communication and project updates throughout.
- Commitment to understanding your specific goals and needs.
Our Team
Our team of experienced professionals are certified and insured, ensuring the highest quality workmanship and peace of mind for our clients. We are passionate about helping you enjoy the full potential of your pool.
Why Choose The Pool Depot?
- Experience & Expertise: Decades of experience in all aspects of pool ownership.
- Quality & Craftsmanship: Attention to detail and meticulous workmanship.
- Customer Focus: Personalized service and responsive communication.
- Integrity & Transparency: Honest pricing and upfront communication.
Contact us today and discover the difference The Pool Depot can make in transforming your pool ownership experience.
Poor Customer Service and Reliability
The Pool Depot has been criticized for its poor customer service and reliability. Many customers have reported missed service appointments, rude technicians, and a lack of communication. Some customers have also experienced issues with their pool equipment, such as flooding and overflowing, due to the company's negligence.
Integrity and Trust Issues
Several customers have expressed distrust in the company's technicians, who have been accused of being unprofessional and dishonest. Some have reported that technicians have not examined equipment properly, leading to ongoing issues with their pools.
Negative Experiences
Customers have reported negative experiences with The Pool Depot, including poor communication, unprofessional behavior, and a general lack of care for their customers. Some have even reported having to switch to a different pool company to resolve their issues.
Positive Experiences
On the other hand, a few customers have reported positive experiences with The Pool Depot, citing prompt service, professionalism, and excellent communication. These customers have praised the company's technicians for being knowledgeable, responsive, and efficient.
