Dedicated to Creating a Safer Working and Living Space
At Eagle River Landscapes, we pride ourselves on being a locally-owned and operated business that specializes in providing top-notch landscaping services to the community. With over 20 years of combined experience in the industry, our team has honed their skills in creating beautiful outdoor spaces that showcase natural beauty and functionality. Our team has had the privilege of working on various projects in Idaho, from Vail, Colorado to McCall, Idaho, and we're proud to have earned a reputation for delivering exceptional customer service.
Our Services
At Eagle River Landscapes, we offer a wide range of services designed to enhance your outdoor space. Our expert team is dedicated to providing personalized attention to ensure that every project meets our high standards. Some of our services include:
Custom Design/Planning: From concept to completion, our designers will work closely with you to create a customized landscape plan that meets your unique needs and budget.
Landscape Infrastructures Construction: Our team of experts will ensure that your landscape infrastructure is properly designed and built to accommodate your unique outdoor space needs.
Hardscape Installation: Whether it's installing patios, walkways, or retaining walls, our experienced team will ensure that your hardscaping project turns out perfectly.
Softscape Installation: Our experts are skilled in planting trees, installing native flowering plants, and creating beautiful habitats for your outdoor spaces.
Xeriscape and Low Maintenance Landscapes: Our team will work with you to create a low-maintenance landscape design that not only looks great but also requires minimal upkeep.
Native Zone 4 Nursery: Our nursery offers a wide range of native plants, trees, and shrubs that are specifically designed to thrive in your local climate.
Forestry Work: From thinning to pruning, chipping, and replanting, our team is equipped to handle all your forestry needs.
Dedication to Customer Service
At Eagle River Landscapes, we understand the importance of providing exceptional customer service. We're committed to ensuring your complete satisfaction with every project we undertake. We're proud to say that a large portion of our business comes from referrals, and we strive to build lifelong relationships with our clients.
Fully Insured & Free Estimates
We're fully insured, and we offer free estimates for all our services. Don't settle for mediocre landscaping solutions. Trust Eagle River Landscapes to deliver top-notch results that meet your unique needs.
Poor Customer Experience
The reviewers express their disappointment and frustration with Eagle River Landscaping, citing poor customer service and unsatisfactory work quality.
Unfinished Work and Lack of Accountability
The reviewers mention that the company failed to complete the job, leaving dead spots in the yard due to poorly installed sprinklers. Additionally, the company did not take responsibility for the mistakes, ignoring customer concerns and failing to return calls or texts.
Misrepresentation and Deception
The reviewers claim that the company misrepresented the products and services they provided. For example, trees were billed to be a certain height, but upon measurement, they were found to be shorter. Additionally, the company did not provide the agreed-upon type of rocks, instead delivering unwanted and unnatural-looking boulders.
Unprofessionalism and Lack of Follow-Through
The reviewers express frustration with the company's lack of professionalism, citing unreturned calls and texts, and a general lack of concern for customer satisfaction. The company failed to address the issues, leaving customers to redo the landscaping themselves.