Transforming Your Home, One Renovation at a Time.
At Capitol Home Improvement, we pride ourselves on being a family-owned and operated business with a commitment to customer satisfaction since 1985. With decades of experience in the home improvement industry, we have honed our skills and knowledge to provide top-notch services to our clients. Our team of experts is dedicated to helping homeowners in Spanaway, Tacoma, and surrounding areas in Pierce County, Kitsap County, and King County achieve their dream homes.
Our Story
Capitol Home Improvement has a rich history, dating back to 1985. Over the years, we have grown and evolved, merging with Coast Home Improvement to expand our services and capabilities. Today, we are proud to offer a comprehensive range of home improvement services, from cabinets and custom countertops to door and window replacement, vinyl siding, and more.
Our Services
We understand that every home is unique, and every homeowner has different needs and preferences. That's why we offer a diverse range of services to cater to your specific requirements. Our team of experts is trained to provide tailored solutions to enhance the beauty, functionality, and value of your home. From kitchen renovations to bathroom makeovers, we have the skills and expertise to transform your living space into a stunning and comfortable sanctuary.
Our Commitment to Quality
At Capitol Home Improvement, we are committed to delivering exceptional quality in every aspect of our work. We believe that quality is not just about the products we use but also about the people who install them. That's why we employ only the most skilled and experienced professionals who share our passion for excellence. We take pride in our work, and our commitment to quality is reflected in every project we undertake.
Our Guarantees
We stand behind our work, and we're confident that you'll be thrilled with the results. That's why we offer a range of guarantees to give you peace of mind. From our Quality Craftsmanship Guarantee to our Quality Product Guarantee and Quality Satisfaction Guarantee, we're committed to exceeding your expectations at every stage of the process.
Poor Customer Service Experiences
Many reviewers had very negative experiences with the company's customer service. They described the representatives as rude, unprofessional, and unhelpful. Some reviewers even mentioned that they were told "not my problem" when trying to resolve issues.
Quality of Work and Materials
There were mixed reviews about the quality of work and materials. Some reviewers were happy with the quality of the materials used, but others experienced issues with the workmanship, such as leaks and water damage.
Positive Experiences
However, many reviewers had very positive experiences with the company. They praised the professionalism, cleanliness, and attention to detail of the workers. They also appreciated the quality of the materials and the final results of the projects.
Company Leadership
One reviewer mentioned a YouTube video of the company's president being sued, which may have contributed to the negative perceptions of the company.
Recommendations
Despite the negative reviews, many reviewers highly recommend the company and would use their services again.
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