At Jacobs Overhead Door Company, we're a family-owned business that has been serving the Greater Houston area for over 20 years. We take pride in providing top-quality garage doors, electric operators, and other related products to our customers. Our team of experts is dedicated to ensuring that our customers receive the best possible service, from new installations to repairs and maintenance. We're committed to 100% customer satisfaction, and we strive to build long-term relationships with our customers.
Our Services
We offer a range of services to cater to both residential and commercial customers. For residential customers, we provide installation, replacement, and servicing of overhead doors and electric openers. Our team of experts can help you choose the perfect door or opener that suits your needs and budget. For commercial customers, we offer installation, replacement, and servicing of commercial doors and electric openers. We understand the importance of having a functional and secure door system for your business, and we're committed to providing the best possible service.
Residential Services
At Jacobs Overhead Door Company, we understand the importance of having a functional and secure door system for your home. That's why we offer a range of residential services, including installation of new overhead doors and electric openers, replacement of existing doors and openers, and service and repair of current doors and openers. Our team of experts can help you choose the perfect door or opener that suits your needs and budget.
Commercial Services
We also offer a range of commercial services, including installation of new commercial doors and electric openers, replacement of current commercial doors and openers, and service and repair of current commercial doors and openers. Our team of experts can help you choose the perfect door or opener that suits your business needs and budget.
Openers
At Jacobs Overhead Door Company, we understand the importance of having a functional and reliable opener for your garage door. That's why we offer a range of opener services, including installation of new electric openers, replacement of current openers, and service and repair of current openers. Our team of experts can help you choose the perfect opener that suits your needs and budget.
Overall Experience
The majority of customers had a positive experience with Jacobs Overhead Door Company, praising their excellent customer service, timely installations, and professionalism.
Positive Aspects
- Excellent customer service from start to finish
- Timely installations and repairs
- Professional and courteous technicians
- Honest and transparent business practices
- Willingness to work with customers to resolve issues
Negative Aspects
- Some customers experienced poor workmanship, resulting in repeat repairs
- Limited warranty period (only 1 year) and refusal to repair or provide parts outside of warranty period
- Poor communication and lack of follow-up with customers
- Refusal to repair or service doors installed outside of warranty period
- High service call fees
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