Adding curb appeal to your home or business, one door at a time!
At Gates, Doors & Ironworks, we take pride in being a leading manufacturer of custom garage doors, entrance gates, and ironworks in Long Beach, California. Our team of skilled artisans and craftsmen have perfected the art of creating handcrafted masterpieces that not only enhance the beauty of your home but also provide unparalleled functionality and durability.
Our Story
Our journey began with a passion for creating unique and exceptional entry systems that would make a statement. Over the years, we have honed our skills and refined our processes to deliver top-notch products that exceed our customers' expectations. Our commitment to quality, customer satisfaction, and innovative design has enabled us to establish ourselves as a trusted name in the industry.
Our Services
We specialize in crafting custom garage doors, entrance gates, ironworks, and awnings that reflect our customers' individual styles and preferences. Our wood garage doors are designed to age beautifully, enhancing the curb appeal of your home. We also offer custom-stained, custom-painted, and raised panel garage doors in a variety of woods, including Vertical Grain Cedar, Mahogany, Alder, and Ipe. Our steel and glass garage doors are perfect for those who appreciate modern design and sleek lines. Additionally, we fabricate wrought iron into intricate accents, such as fencing, railings, and spiral staircases, that add an extra layer of elegance to your home.
Why Choose Us
What sets us apart is our dedication to delivering personalized service, attention to detail, and unparalleled craftsmanship. Our team of experts will guide you through the design process, ensuring that your vision becomes a reality. We take pride in our work, and our commitment to quality is evident in every aspect of our business.
Testimonials
Don't just take our word for it! Our customers rave about our professionalism, cleanliness, and exceptional customer service. We're proud to have earned the trust of homeowners like David R. from Tustin, CA, who said, "I contacted many other garage door companies and decided to go with GDI because of their knowledgeable sales staff and great customer service department. I could not have been happier with their professionalism and cleanliness."
Technician Performance
The technician, Bert, received high praise for his exceptional customer service, promptness, and informative nature.
Customer Service Issues
Several customers reported poor customer service experiences, including a lack of response to emergency repairs, cancelled appointments, and unfulfilled promises. These issues led to frustration, wasted time, and a lack of trust in the company.
Installation and Maintenance Issues
Some customers reported issues with the installation and maintenance of their garage doors, including problems with the tension on the main spring and the winding of cables around the main spindle. These issues led to security concerns and the need for additional repairs.
Response to Issues
While some customers reported that their issues were eventually resolved, others were left feeling disappointed and frustrated with the company's response to their concerns.
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