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Who We Are
Brad Smith Roofing is a trusted roofing contractor serving both residential and commercial clients in the Cleveland and Akron, Ohio areas. We have over 20 years of experience in all aspects of roofing, from repairs to complete installations. Our team of skilled professionals is dedicated to delivering exceptional workmanship, exceptional service, and exceptional value to every project.
Our Services
We offer a comprehensive range of roofing services to meet your individual needs, including:
Residential Roofing
- Shingle roof installation and repair
- Tile and slate roofing installation
- Metal roofing installation
- Skylight installation and repair
- Gutters and downspouts installation and cleaning
- Emergency roof repairs
Commercial Roofing
- Flat roof repair and installation
- Metal roof installation
- Single-ply roof installation
- TPO roof installation
- Emergency roof repairs
Additional Services
- Home improvement services, including carpentry repairs and renovations
- Emergency roof repair services
- Steam cleaning for roofs and gutters
- Financing options available
Our Commitment
At Brad Smith Roofing, we are committed to:
- Quality: We use only high-quality materials and craftsmanship to ensure durable and reliable results.
- Integrity: We uphold strict safety and ethical standards, with a commitment to transparency and clear communication.
- Customer Satisfaction: We strive to provide personalized attention and exceptional customer service throughout the entire process.
Our Values
Our values guide our actions and define who we are:
- Integrity: We operate with honesty and transparency in all our business dealings.
- Commitment: We are dedicated to providing outstanding customer service and delivering exceptional results.
- Professionalism: We maintain a highly skilled and experienced team of professionals.
- Community: We are committed to supporting and strengthening our community through local involvement.
Get a Free Estimate Today
Contact Brad Smith Roofing today for a free, no-obligation estimate for your roofing needs. Our experienced estimators will work with you to assess your specific requirements and provide you with a detailed, written proposal.
Overall Experience
The overall experience with Brad Smith Roofing is overwhelmingly positive, with customers praising the company's professionalism, quality of work, and excellent customer service.
Positive Aspects
- The company's estimators, such as Dan and Sean, were praised for their professionalism and help in defining projects within customers' budgets.
- The installation crews, including Chris, John, and others, were commended for their excellent work, attention to detail, and care taken to protect customers' properties.
- The office staff, including Robyn and Stacey, were appreciated for their smooth and efficient handling of the projects.
- Customers were impressed with the company's commitment to quality, cleanliness, and attention to detail, resulting in successful roof replacements and repairs.
- The company's ability to work with insurance companies to facilitate claims and repairs was also appreciated.
Negative Aspects
- A few customers experienced issues with scheduling and communication, including rescheduling multiple times, no-shows, and delayed estimates.
- One customer was unhappy with the company's inability to complete a job within a short timeframe, resulting in rain damage to their home.
- Another customer was dissatisfied with the company's repair work, which did not effectively stop leaks in their living room.
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