Experience the Ultimate Flooring Experience
At Star Interior Resources, we pride ourselves on providing the ultimate flooring experience for our clients. With four generations of flooring expertise, we've built our reputation on dependability, fair pricing, superior materials, and workmanship. Our Account Managers are local experts who know your housing market, the dynamics of your region, and the latest design trends.
Our Mission
Our mission is to provide top-notch flooring solutions to our customers, ensuring that they receive the best possible service, quality, and value. We strive to build long-term relationships with our clients, and our customer service always comes first. We ask each client to complete our online customer survey at the conclusion of every project, and we use the information to continually improve our products and services.
Our History
Star Interior Resources has served as one of the largest floor covering companies in the United States. We specialize in providing materials, design, and installation for residential homes, multi-family, senior living, and country clubs. We're a family-owned business, and customer service is our top priority. Our distinctive business model and nationwide buying power allow us to provide competitive pricing with a broad range of quality flooring materials and installation services.
Our Services
We offer a wide range of flooring options, including carpet, hardwood, laminate, tile, luxury vinyl, and waterproof flooring. Our services include residential flooring, commercial flooring, mobile showroom, outdoor area flooring, and bid requests. We also provide financing options, allowing you to get your dream floors now and pay over time.
Our Community Involvement
At Star Interior Resources, we believe in giving back to our community. We're committed to making a positive impact on our community, and we're always looking for ways to make a difference. Our community involvement is an essential part of who we are, and we're proud to be a part of the Dallas, TX community.
Why Choose Us?
With Star Interior Resources, you can trust that you're getting the best flooring solutions for your home or business. Our expert team will guide you through the entire process, from design to installation, ensuring that you get the perfect flooring for your needs and budget. We're dedicated to providing exceptional customer service, and we're committed to making sure you're completely satisfied with your flooring experience.
Mixed Reviews for Star Floors and Star Interior Resources
Positive Experiences
Some customers have reported positive experiences with Star Floors and Star Interior Resources, citing excellent customer service, professional installation, and high-quality products. For example, Trent Stephenson gave a 5-star review, stating that Phil and his team exceeded expectations and finished the project faster than expected. Elaine W. also gave a 5-star review, praising the knowledgeable sales team and well-coordinated job execution.
Negative Experiences
However, many customers have reported negative experiences with Star Floors and Star Interior Resources, citing poor customer service, botched installations, and unresponsive management. Robert Littlejohn gave a 1-star review, describing a nine-month nightmare with the interior resources division, including changed subs, lost expensive parts, and unauthorized design changes. Ricardo Schwartz also gave a 1-star review, stating that the company ruined his marble backsplash and failed to comply with city codes.
Common Complaints
Several customers have complained about the companies' lack of responsiveness, inconsistent quality, and poor project management. Some have reported experiencing long delays, damaged property, and unprofessional behavior from sales representatives and installers.
Recommendations
Based on the mixed reviews, customers are advised to approach Star Floors and Star Interior Resources with caution. It is essential to research thoroughly, read multiple reviews, and carefully vet the companies before hiring them for any project.
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