Saving Your Wallet and Your World
At City Wide Pool Service, we are proud to be one of the most experienced and reputable pool service companies in the Las Vegas area. With over 25 years of combined experience, our team of experts has built a reputation for providing exceptional service, reliability, and attention to detail. As a family-owned and operated business, we understand the importance of taking care of your swimming pool and spa like it's our own. Our goal is to provide you with a stress-free and enjoyable pool experience, while also ensuring the health and safety of your tenants and guests.
Our Services
As a comprehensive pool service company, we offer a wide range of services to cater to your unique needs. From routine maintenance visits to emergency repairs, we have got you covered. Our services include:
- Clean Tile: Regular deep cleaning of your pool's tile surfaces to prevent algae growth and maintain a clean appearance.
- Skim Pool: Regular skimming of the pool's surface to remove debris and prevent contamination.
- Brush Pool: Regular brushing of the pool's surface to remove algae and debris.
- Empty Baskets: Regular emptying of pool baskets to ensure proper water circulation and prevent cloggage.
- Backwash Filters: Regular backwashing of filters to ensure optimal water filtration and prevent damage.
- Water Chemistry: Regular balancing of the pool's water chemistry to prevent algae growth, eye irritation, and other issues.
Reverse Osmosis Filtration
In addition to our comprehensive pool service, we also offer mobile reverse osmosis filtration to help combat the hard water problems common in Las Vegas. Our state-of-the-art filtration system uses reverse osmosis technology to remove impurities and minerals from the water, resulting in softer, clearer water that's perfect for swimming.
Seven-Step Guarantee
At City Wide Pool Service, we're committed to providing the highest level of service and satisfaction. That's why we've developed our Seven-Step Process Guarantee. With our 7-Step Process, we guarantee that your pool and spa will always be maintained to the highest standard. Our expert technicians will work tirelessly to ensure that your pool equipment is always in good working order, and that any issues are addressed promptly and efficiently.
Expert Technicians
Our team of expert technicians has extensive experience in the pool service industry, with over 60 years of combined experience. Our technicians are fully licensed and insured, and are committed to providing exceptional service and ensuring that your pool and spa are always in perfect working order.
Why Choose Us?
At City Wide Pool Service, we're committed to providing exceptional service, reliability, and value to our customers. With our 7-Step Process Guarantee, you can trust that your pool and spa will always be maintained to the highest standard. Our expert technicians are dedicated to providing the highest level of service, and our commitment to quality and customer satisfaction is unmatched in the industry. Whether you're a residential or commercial property owner, we're confident that our services will meet and exceed your expectations.
Company Performance
The reviews of City Wide Pool Service range from excellent to terrible, with a mix of positive and negative experiences. The company's technicians, including Daniel and Frank, are praised for their professionalism, honesty, and expertise. Customers appreciate their prompt service, with some even receiving same-day or next-day appointments.
Strengths
- Quick and reliable service
- Professional and friendly staff
- Effective problem-solving
- Good communication
Weaknesses
- Poor customer service and unresponsiveness
- Unreliable technicians and work quality
- Nickel-and-diming employees
- Lack of training and support for employees
Common Issues
- Poor communication and responsiveness
- Unreliable and unprofessional technicians
- Lack of accountability and customer service
Conclusion
City Wide Pool Service seems to have a mixed bag of strengths and weaknesses. While some customers have had excellent experiences, others have been left disappointed and frustrated. More attention to customer service, technician training, and accountability would likely improve the overall quality of service.
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