Business Details
41 Years
experience
Emergency
services
Trusted Plumbing & HVAC Services in Santa Rosa
Hug Plumbing Heating & Cooling has served Sonoma County as a family-owned and operated business since its founding. Our team of licensed professionals specializes in plumbing, heating, and cooling system repairs for residential and commercial clients. With decades of combined experience, we prioritize personalized service, technical expertise, and ethical practices. Our 24/7 emergency response ensures urgent issues receive immediate attention, while our commitment to ongoing training guarantees up-to-date solutions.We maintain A+ accreditation with the Better Business Bureau and serve Santa Rosa, Rohnert Park, Petaluma, and surrounding areas. Our technicians undergo rigorous hiring and training processes to embody our core values of integrity and customer care. We guarantee quality workmanship for all services, from routine maintenance to complex system replacements, and offer transparent pricing with no hidden fees.
Services
Plumbing Repair
HVAC Maintenance
Water Heater Installation
Drain Cleaning
Emergency Services
Furnace Repair
Air Conditioning Service
Sewer Line Replacement
Garbage Disposal Repair
Duct Cleaning
Details
- Year established: 1985
Highlights and features
- We offer 24/7 emergency plumbing and HVAC repair services.
- Our technicians are fully licensed and undergo rigorous training.
- A+ rating with the Better Business Bureau demonstrates trustworthiness.
- Family-owned business with decades of local service experience.
- We guarantee quality workmanship with transparent pricing.
Associations and certifications
- Better Business Bureau (BBB)
What people say
Prompt service
Professional technicians
24/7 availability
Clear explanations
Reliable repairs
Services
Plumbing Repair
Our licensed plumbers handle all residential and commercial plumbing issues, from leaky faucets to complete pipe replacements. We specialize in drain clearing, toilet repairs, and sewer line inspections using advanced camera technology. With 24/7 emergency availability, our technicians arrive equipped to diagnose and fix problems efficiently while minimizing property disruption.
HVAC Maintenance
We provide comprehensive heating and air conditioning services including system tune-ups, filter replacements, and performance diagnostics. Our NATE-certified technicians service all major brands of furnaces, heat pumps, and AC units. Regular maintenance extends equipment lifespan and improves energy efficiency, helping clients reduce utility costs while maintaining indoor comfort.
Water Heater Installation
Our team installs and repairs both traditional tank and tankless water heating systems. We offer same-day replacements for failed units and expert troubleshooting for temperature inconsistencies or unusual noises. With experience in gas and electric systems, we help clients select energy-efficient models that match their household needs and budget requirements.
Drain Cleaning
We utilize high-pressure jetting and motorized augers to remove blockages caused by grease buildup, hair accumulation, and tree root intrusion. Our technicians perform video inspections to identify clogs and recommend preventive maintenance plans. Commercial clients benefit from scheduled cleaning services that prevent costly downtime from drain failures in restaurants and businesses.
Emergency Services
Available 24 hours a day, our emergency team responds to burst pipes, heating failures, and AC breakdowns. We maintain rapid response times through strategically located service vehicles stocked with common replacement parts. Residential customers receive priority scheduling during extreme weather events, while commercial clients get expedited service to minimize business interruptions.
People
Dan Hug
Owner/President
Dan Hug leads the company with 30+ years in the plumbing industry. He ensures operational excellence while maintaining hands-on involvement in complex projects. His leadership emphasizes ethical business practices and technical innovation.
Michelle Hug
Executive & Administration
Michelle Hug manages administrative operations and customer service standards. With 25 years in the business, she oversees staff training programs and maintains the company's A+ BBB rating through client relations oversight.
Dave Garcia
HVAC Professional
Dave Garcia specializes in residential and light commercial HVAC systems. Certified in multiple equipment brands, he handles installations, repairs, and energy efficiency consultations while maintaining 5-star customer satisfaction ratings.
Steve Hug
HVAC Contractor
Steve Hug combines plumbing and HVAC expertise for comprehensive system repairs. With 15 years field experience, he excels in emergency diagnostics and provides clear explanations of repair options to residential clients.
Mark Rael
HVAC Professional/Plumber
Mark Rael handles complex plumbing and heating repairs. Known for prompt service and technical precision, he maintains certifications in both trades to offer integrated solutions for system compatibility issues.
Questions
Do you offer 24/7 emergency plumbing services?
Yes, we provide 24-hour emergency plumbing repair services for urgent issues like burst pipes and water heater failures.
What areas do you service?
We serve Santa Rosa, Rohnert Park, Petaluma, Windsor, Vacaville, Fairfield, and surrounding Sonoma County areas.
Are your technicians licensed and insured?
All our technicians are fully licensed, insured, and undergo rigorous background checks before joining our team.
Do you handle both residential and commercial jobs?
Yes, we provide plumbing, HVAC, and water heater services for both residential and commercial properties.
What payment methods do you accept?
We accept major credit cards, cash, and checks for completed service work at this time.
Can you service all brands of HVAC equipment?
Our technicians are trained to service all major brands of heating and air conditioning systems.
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