Quality is of utmost importance and truly is all that we are about.
At Hug Plumbing, Heating, & Cooling, we understand the frustration and discomfort that comes with plumbing, heating, and cooling problems. That's why we're dedicated to providing top-notch services to homeowners and businesses in Sonoma County. Our team of expert technicians is committed to delivering exceptional quality, reliability, and customer satisfaction.
Our Mission
Our mission is to provide our customers with the highest level of service, ensuring that their plumbing, heating, and cooling systems are running efficiently and effectively. We pride ourselves on having the personnel to take on any service call, no matter how big or small. Our technicians are trained to do the job right, with pride and a commitment to quality.
Our Services
We offer a wide range of services to cater to all your plumbing, heating, and cooling needs. Our services include:
- Air Conditioning Repair and Installation: Our highly trained technicians are experts in air conditioner repair and installation. We can help you with all your HVAC or air conditioning repair needs, no matter how large or small.
- Furnace and Heating Repair: We offer 24/7 emergency heating and furnace repair services to residential and commercial customers. Our technicians are ready to diagnose problems and offer affordable solutions for repair, replacement of parts, and full system replacements.
- Plumbing Services: Our plumbers are committed to providing professional plumbing services, high-quality work, and affordable rates. We can handle any plumbing issue, from leaky faucets to pipe and sewer line repairs.
Why Choose Hug Plumbing, Heating, & Cooling?
- Local and Reliable: We're a locally owned and operated business, dedicated to providing reliable services to our customers.
- Licensed and Certified: Our technicians are licensed, certified, and trained to provide exceptional service.
- Quality Guaranteed: We're committed to delivering high-quality work, and we guarantee your satisfaction.
- 24/7 Emergency Service: We're available 24/7 for all your emergency plumbing, heating, and cooling needs.
Call Us Today!
Don't hesitate to contact us for all your plumbing, heating, and cooling needs. Call us at 707 385 1209 or 888-HUG-PLUM to schedule your appointment today!
Positive Experiences with Hug Plumbing
Several reviewers had positive experiences with Hug Plumbing, highlighting the company's professionalism, responsiveness, and expertise. Dan, a technician with the company, was particularly praised for his willingness to help, knowledge, and communication skills. Reviewers appreciated the prompt service, flexibility, and courtesy shown by the technicians.
Technical Expertise and Problem-Solving
Hug Plumbing's technicians were commended for their technical expertise and ability to solve complex problems. Reviewers noted that the technicians took the time to explain the issues and provided detailed explanations of the work required.
Negative Experiences with Hug Plumbing
Unfortunately, many reviewers had negative experiences with Hug Plumbing, citing poor communication, lack of responsiveness, and unprofessionalism. Several reviewers reported being unable to get in touch with the company, despite multiple attempts to contact them. Some reviewers also experienced delays or failure to complete repairs, leading to frustration and dissatisfaction.
Common Issues with Hug Plumbing
Common issues with Hug Plumbing included:
- Poor communication and responsiveness
- Delays or failure to complete repairs
- Unprofessionalism and lack of courtesy
- Failure to return phone calls or respond to messages
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