Building relationships before breaking ground
At Superior Construction Services, we are a full-service general contracting company specializing in high-end residential remodeling, custom home building, and new ground-up construction. With over 30 years of experience in the District of Columbia, Maryland, Virginia, and North Carolina, we have established ourselves as a trusted and reputable partner for homeowners seeking exceptional quality and craftsmanship.
Our Mission
Our mission is to deliver exceptional residential remodeling and custom home building services that exceed our clients' expectations. We achieve this by fostering enduring partnerships with our clients, vendors, and design professionals, and by emphasizing collaboration, communication, and craftsmanship in every project we undertake.
Our Services
As a licensed general contractor, we offer a comprehensive range of services designed to take our clients from concept to completion. Our services include:
- Residential remodeling and renovation
- Custom home building and new ground-up construction
- Interior design and architectural services
- Project management and construction services
- Budgeting and cost analysis
- Permitting and zoning expertise
What Sets Us Apart
At Superior Construction Services, we're more than just a general contractor - we're a partner in your project. We take the time to understand our clients' needs and vision, and work closely with them to bring their dream to life. Our in-house craftsmen and project managers are dedicated to delivering exceptional quality and service, and our collaborative approach ensures a seamless construction process from start to finish.
Our Awards and Recognition
We're proud to have received numerous awards and recognition for our work, including the coveted National Association of the Remodeling Industry's Peter H. Johnson Image Award. This recognition is a testament to our commitment to excellence and our passion for delivering exceptional results.
Overall Experience
The reviews provide a mixed assessment of the company's performance. On the positive side, some customers have had an excellent experience with the company, praise its professionalism, quality of work, and competitive pricing. On the negative side, other customers have had a dreadful experience, citing issues with subcontractors, project delays, and unfinished work.
Quality of Work and Materials
The quality of work and materials is a significant area of concern. One customer reported that the project took twice as long as quoted, and the work had to be redone multiple times due to poor quality. Additionally, the customer reported that the contractor over-ordered materials and failed to complete the punch list.
Customer Service
The company's customer service has received both praise and criticism. Some customers have reported excellent communication and a willingness to work with them to resolve issues. However, others have had a negative experience, stating that the company failed to respond to their concerns and refused to fix problems within the warranty period.
Payment and Business Practices
One reviewer has raised a serious allegation that the company does not pay its subcontractors, which could indicate a deeper issue with the company's business practices.
Recommendation
Based on the reviews, it is essential to exercise caution when considering this company for home renovations. While some customers have had a positive experience, others have reported significant issues with the quality of work, communication, and business practices.
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