At Custom Pools, we've been building a reputation for excellence in the swimming pool industry for over five decades. Founded in 1968, our family-owned and operated business has been dedicated to providing top-quality pool construction, renovation, and maintenance services to homeowners and businesses alike. Our commitment to quality, combined with our expertise and attention to detail, has earned us a spot as one of the top pool builders in New England.
Our Commitment
At Custom Pools, we're not just building pools - we're building relationships. Our team of highly trained professionals is dedicated to providing exceptional customer service and ensuring that every pool we build is not only stunning but also exceeds our customers' expectations. We understand that every pool is unique, and we take the time to work closely with our clients to bring their vision to life.
Our Team
Our team is comprised of experienced professionals who are passionate about building pools that are not only visually stunning but also functional and sustainable. From our design consultants to our construction crews, every member of our team is committed to delivering exceptional results. Our team includes:
- Brian Short, President
- Darrel Short, Vice President
- Jennifer Craft, Retail Manager
We take pride in being a family-owned business, and our commitment to our customers and our community is unwavering.
Our Process
At Custom Pools, we understand that building a pool is a significant investment, and we're committed to making the process as smooth and stress-free as possible. From our initial consultation to the final walk-through, we'll guide you every step of the way. Our process is designed to ensure that every detail is taken care of, from design to construction to maintenance.
Here's a sneak peek at our 10-step process:
Step 1: Design Consultation - We'll meet with you to discuss your vision and design options.
Step 2: Layout - We'll create a detailed plan of your pool's size, shape, and placement.
Step 3: Excavate - We'll carefully dig and trim to specifications, removing stumps and clay.
Step 4: Plumb - We'll install skimmers, return lines, main drains, and other plumbing lines.
Step 5: Structural Steel - We'll lay in structural steel for added strength and stability.
Step 6: Gunite - We'll blow in gunite with compressed air, adding water to achieve the perfect mix.
Step 7: Tile Preparation - We'll prepare the opening for your pool for hand-crafted tile.
Step 8: Deck Construction - We'll construct concrete forms around your pool according to our design specifications.
Step 9: Surface Finishing - We'll apply a mixture of white cement, limestone, and marble for a sleek finish.
Step 10: Just Add Water - You can finally enjoy your new pool!
Service
At Custom Pools, we understand that pool ownership requires more than just a beautiful pool. That's why we offer comprehensive service and maintenance options to ensure your pool stays in top condition. From routine cleaning to equipment maintenance, we've got you covered. Our certified technicians are trained to provide exceptional service and repair any issues that may arise.
Why Choose Custom Pools?
At Custom Pools, we're committed to delivering the highest level of quality and service. Here are just a few reasons why you should choose us:
- Over 50 years of experience in the pool industry
- Certified technicians and construction crews
- State-of-the-art design and construction techniques
- Comprehensive service and maintenance options
- Commitment to customer satisfaction
Conclusion
At Custom Pools, we're honored to have the opportunity to build a pool that will bring joy to your family and friends for years to come. Whether you're looking for a new pool or just need maintenance or repair services, we're here to support you every step of the way. Contact us today to schedule a consultation and start building your dream pool!

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