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At Five Star Commercial Roofing, we are dedicated to customer service and workmanship done according to the highest standards. On every job, we aim to exceed industry standards and surpass customer expectations, from our first in-person connection to project finalization and review. With our enduring commitment to top-tier professionalism and results, you can count on getting lasting roof protection that performs.
Our company is built on a foundation of trust, expertise, and exceptional workmanship. We have extensive experience in all aspects of commercial roofing, from roof inspections and repairs to leak detection, restoration, and replacement. Our team of experts is dedicated to providing long-term solutions for roof leaks, using industry-leading roofing products and non-prorated warranties that give our customers peace of mind.
Our Mission
Our corporate mission is to provide exceptional roofing services that exceed our customers' expectations. We strive to build long-term relationships with our clients, based on trust, respect, and open communication. Our goal is to be the go-to commercial roofing company in Ohio, and we achieve this by consistently delivering high-quality workmanship, timely project completion, and unparalleled customer service.
Our Services
We offer a comprehensive range of commercial roofing services, including:
- Roof Inspections
- Repairs
- Leak Detection
- Restoration
- Replacement
- Cool Roof Options
- Maintenance
Our team of experts is trained to handle all types of commercial roofing projects, from small repairs to large-scale replacements. We use only the highest-quality materials and employ the latest roofing techniques to ensure that our customers receive the best possible solutions for their roofing needs.
Our Commitment
At Five Star Commercial Roofing, we are committed to providing our customers with the best possible roofing solutions. We stand behind our work, and our non-prorated warranties give our customers peace of mind, knowing that they are protected against defects and workmanship issues. We are dedicated to building long-term relationships with our clients, and we achieve this by consistently delivering exceptional workmanship, timely project completion, and unparalleled customer service.
Unsatisfactory Experiences
Lack of Professionalism
Multiple customers have expressed dissatisfaction with the company's professionalism, citing unprofessional behavior, rudeness, and attitude from representatives.
Poor Communication and Follow-up
Several reviewers mentioned that the company failed to follow up on their commitments, leaving customers feeling neglected and ignored.
Subpar Workmanship
The company's work has been criticized for being subpar, with customers experiencing issues with their roofs, including water retention and shoddy work.
Lack of Transparency
One customer complained about not receiving a written estimate, and another mentioned that the company refused to provide details about the types of materials to be used.
Misrepresentation and Theft
One reviewer accused the company of stealing the name, phone contacts, and reputation of a true 5-star roofing company located in Ohio.
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