We restore your home, not just your property.
Our Story
At Stone Plumbing & Heating, we pride ourselves on our passion for the trade and our commitment to doing what is right with the right attitude. Our team of expert plumbers and heating specialists have been providing top-notch services to both residential and commercial customers in Duluth, Minnesota, and its surrounding areas.
Our Mission
Our mission is to provide reliable, efficient, and high-quality plumbing and heating services that meet and exceed our customers' expectations. We strive to build long-lasting relationships with our clients by offering personalized solutions, prompt responses, and honest communication.
Our Services
We offer a wide range of services, including:
- Plumbing: From leaky faucets to burst pipes, we provide comprehensive plumbing services to fix any issue. Our team is equipped to handle any plumbing problem, big or small.
- Heating: Whether you need a new heating system installation or repair, our expert technicians are here to help. We work with various heating systems, including boilers, furnaces, and heat pumps.
- Sewer & Drain Line Cleaning / Video Inspection: We use state-of-the-art technology to inspect and clean your sewer and drain lines, ensuring that your plumbing system functions smoothly.
- Video Inspection: Our video inspection services allow us to visually inspect your pipes and identify any issues, enabling us to provide accurate diagnoses and effective solutions.
What Sets Us Apart
At Stone Plumbing & Heating, we take pride in our:
- Qualified and Local team of experts who have the skills and knowledge to tackle any plumbing and heating issue.
- Prompt and Reliable service, ensuring that our customers receive timely and efficient solutions to their problems.
- Competitive Pricing and honest estimates, providing customers with transparent and fair prices for our services.
- State-of-the-Art Equipment and technology, enabling us to diagnose and fix issues quickly and accurately.
Why Choose Us
Our customers trust us because of our:
- Professional and Friendly technicians who are committed to providing exceptional customer service.
- Honest and Transparent business practices, ensuring that our customers receive accurate diagnoses and fair prices.
- Fast Response Times, guaranteeing that our customers receive prompt assistance in emergency situations.
Overview of Stone Plumbing and Heating
Stone Plumbing and Heating has received overwhelmingly positive reviews from customers, with 34 out of 36 reviewers giving a 5-star rating. Reviewers praised the company's prompt response, professional service, and efficient work.
Positive Experiences
Many reviewers praised the company's quick response to emergencies, with some reviewers citing response times of under 30 minutes. Reviewers also praised the professionalism and courtesy of the plumbers, with many mentioning their patience and willingness to explain the work being done.
The company's attention to detail and thoroughness in their work were also highlighted, with reviewers mentioning that the plumbers took the time to ensure that the work was done correctly and that the customer was satisfied.
Negative Experiences
Only one reviewer, Yuanhuo Wu, had a negative experience with the company, citing a bad experience with a pipe leakage issue. However, the reviewer noted that the company did attempt to resolve the issue and called back to avoid a misunderstanding.
Conclusion
Overall, Stone Plumbing and Heating has an excellent reputation among customers, with reviewers praising the company's prompt response, professional service, and efficient work.
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