At 1st Alarm, we're more than just a security company. We're a part of your community, dedicated to providing top-notch security solutions to homes and businesses across West Texas. With offices in Amarillo, Lubbock, Midland/Odessa, Abilene, El Paso, and San Angelo, we're proud to be one of the largest regional security companies in the region.
Our Story
Established in 1998, 1st Alarm has been committed to providing the best and most reliable wireless home security systems, commercial security systems, video surveillance systems, and home automation solutions to our customers. Our goal is to provide professionalism, quality, and integrity to every customer, whether in their home or business. We pride ourselves on buying local and hiring local, which means our associates are the people you sit with in the church pew and the stadium grandstands, the coach of a little league team, your neighbor who walks down your street in the afternoon, and the person who patronizes your business or workplace.
Our Services
At 1st Alarm, we offer a comprehensive range of security solutions designed to meet the unique needs of our customers. From wireless home security systems to commercial security systems, video surveillance systems, and home automation solutions, we've got you covered. Our services include:
- Motion Detection
- Video Monitoring
- Remote Keychain
- Interactive Security
- Home Automation
- Water/Flood Sensors
- Image Motion Sensors
- Smoke/Fire Protection
- Lighting Control
- Glass Break Sensors
- Door Locks Control
Our Promise
At 1st Alarm, we're committed to providing our customers with exceptional service, professionalism, and integrity. We take pride in being a local company, and we're dedicated to giving back to our community. Whether you're looking for a secure home or business, we've got the expertise and resources to help you achieve your goals.
General Overview
The reviews for 1st Alarm are overwhelmingly positive, with customers praising the company's excellent customer service, professionalism, and high-quality security systems.
Customer Satisfaction
The majority of customers have expressed their satisfaction with the company's services, citing the expertise and professionalism of the technicians, particularly Tony and Steve. They have been praised for their thorough explanations of the systems, patience, and willingness to go the extra mile to ensure customer satisfaction.
Security Systems and Installation
Many customers have expressed their satisfaction with the security systems installed by 1st Alarm, highlighting the ease of use, customization options, and competitive pricing. The installation process has been described as smooth and efficient, with technicians taking the time to explain the systems and ensure customers are comfortable using them.
Customer Service
The customer service provided by 1st Alarm has been praised for its excellence, with customers feeling valued and supported throughout the entire process. Technicians have been described as friendly, patient, and knowledgeable, making customers feel safe and secure in their homes.
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