Established and Experienced Professionals at Your Service
Big Water Damage has over 30 years of experience in restoring homes and businesses affected by water damage, mold, and other disasters. We are a family-owned and operated business focused on providing compassionate, efficient, and comprehensive restoration services to our valued clients.
What Sets Us Apart?
Our team of certified and experienced technicians is available 24/7, responding to emergencies with urgency and efficiency. We utilize state-of-the-art technology and equipment to provide comprehensive and effective restoration services. Our commitment to open communication and transparency ensures you are fully informed every step of the way.
Water Damage Restoration
- Rapid response within 30 minutes
- Comprehensive damage assessment and drying
- Removal of excess water and moisture
- Odor control and sanitation
- Restoration of affected materials and structures
Mold Remediation
- Thorough inspection and identification of mold sources
- Targeted removal of mold and spores
- Remediation of underlying moisture issues
- Air purification and dehumidification
Additional Services
- Carpet cleaning and upholstery restoration
- Area rug cleaning and odor removal
- Crawlspace cleanup and moisture control
- Sewage backup cleanup and remediation
Client Satisfaction is Our Priority
At Big Water Damage, we understand the emotional and financial stress associated with property damage. We are committed to providing exceptional customer service, with a focus on:
- Clear communication and transparency
- Responsive and reliable service
- Professional and respectful technicians
- Competitive pricing and flexible payment options
Flood Mitigation and Repair Services
The reviews for Big Water Damage provide a mixed experience for customers. Some customers had positive experiences with the company, while others were left dissatisfied.
Red Flags and Complaints
Many customers reported issues with communication, work quality, and customer service. One customer mentioned a huge flood on two floors, which resulted in mold growth due to inadequate flood mitigation. Another customer felt pressured to start work without insurance approval, while another was hounded for a payment. Some customers reported sloppy workmanship, lack of communication, and damaged property.
Positive Experiences
On the other hand, some customers had positive experiences with the company. One customer praised the company's prompt arrival and professional service, while another mentioned that the company was "amazing" and helped to prevent mold growth.
Conclusion
Overall, it seems that Big Water Damage has a history of mixed performance, with some customers experiencing excellent service and others encountering significant issues. It is essential for customers to be aware of these potential red flags before choosing to work with this company.
Be the first to review Big Water Damage.
Write a Review
