Store with Us, Store with Peace of Mind
At Southwest Storage, we take pride in offering a simple and hassle-free self storage experience for all of our customers in Rochester & Stewartville, MN. Our state-of-the-art self storage facility is located in Rochester, MN, and we make sure our storage units are clean, secure, and ready to rent. We also focus on offering a wide variety of storage unit sizes and types to make sure we can handle any self storage need that you may have.
Our Services
We offer a range of services to make your self storage experience with us as convenient and hassle-free as possible. Our facility is equipped with hi-def video surveillance, and a well-lit black top lot to keep your belongings safe and secure. You can access your storage unit 6 a.m. to 9 p.m., and we also offer online rentals and online bill pay 24/7 to make it easy for you to manage your storage unit from the convenience of your own home.
Our Promise To You
Security is our top priority, and we take the security of our storage facility seriously. Our SSL secure website protects your personal information, and our onsite security and digital video surveillance ensure that your property is protected and secure. We are committed to providing you with a clean, secure, and ready-to-rent self storage unit, and our friendly staff provides you with a great storage rental experience from start to finish.
Convenience
We make it easy for you to manage your storage unit online, 24 hours a day and 7 days a week. You can log in to your account and access your unit on our website, and we also offer online bill pay to make it convenient for you to pay your rent.
Southwest Storage Reviews Summary
Positive Experiences
- Secure and Well-Maintained Facility: Reviewers praised the facility's security features, such as video monitoring and abundant lighting.
- Fair Pricing: The pricing was considered fair by some reviewers.
- Impeccable Service: One reviewer praised the service provided by Bernie, stating it was impeccable.
- Satisfied Customers: Some reviewers, including those who use the facility for storing collector cars, reported being very satisfied with the facility and their access to their vehicles.
Negative Experiences
- Poor Customer Service: One reviewer had a terrible experience with the facility, citing a lack of customer service and issues with billing and refunds.
- Billing Issues: The same reviewer reported being charged for a unit they no longer rented and being refunded incorrectly.
- Lack of Accountability: The facility allegedly blamed the reviewer's bank for a billing issue, and refused to refund a late fee and incorrect charges.
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