Innovation with purpose-driven solutions
At I-5 Self Storage, we pride ourselves on providing a unique storage experience that sets us apart from the rest. As a family-owned and operated business, we understand the importance of security, convenience, and exceptional customer service. Our team of experts is dedicated to ensuring that your storage needs are met with ease and professionalism.
Our Commitment to Security
We take the security of your belongings very seriously. Our facility is equipped with state-of-the-art security measures, including 24/7 video surveillance, smoke detectors, and individual unit alarms. Our staff is trained and certified to provide the highest level of security and service.
Convenient Storage Options
We offer a variety of storage options to meet your specific needs. Whether you need to store a few boxes or an entire household, our facility has units of all sizes to accommodate your requirements. Our indoor and outdoor storage units are climate-controlled, secure, and easily accessible.
Experience the Difference
At I-5 Self Storage, we believe that our staff is the key to our success. Our team of experts is dedicated to providing exceptional customer service and ensuring that your storage experience is stress-free and hassle-free. We understand that storing your belongings is an important task, and we take pride in exceeding your expectations.
Servicing the Tustin Community
We are conveniently located off the I-5 at the Jamboree Exit, making it easy to access our facility from anywhere in Tustin. Our office hours are Monday to Friday from 8:30 am to 6:30 pm, Saturday from 8:30 am to 6:30 pm, and Sunday from 10:00 am to 5:00 pm. We also offer extended access hours for your convenience.
Additional Amenities
At I-5 Self Storage, we understand the importance of providing additional amenities to make your storage experience even more convenient. We offer complimentary dollies and a pallet jack for your use, as well as a kids' playroom in our office. We also provide complimentary WiFi for your convenience.
Get Started Today
If you're looking for a secure, convenient, and affordable storage solution in Tustin, look no further than I-5 Self Storage. Reserve a space today and experience the difference for yourself.
About Our Staff
Our staff is a group of people who genuinely enjoy helping others. We believe that our dedication to exceptional customer service and our commitment to providing the best possible storage experience set us apart from other storage facilities in the area. Our staff is actively involved in Chamber of Commerce events and sponsor local events for children's sports organizations.
Overall Experience
The storage facility received a mix of positive and negative reviews from its customers. While some customers praised the facility's cleanliness, friendly staff, and convenient online payments, others were dissatisfied with the lack of trash cans, unfriendly staff, and billing issues.
Staff
The staff at the facility received mixed reviews. Some customers appreciated the kindness and helpfulness of certain staff members, such as Corbin, Maria, Sarah, and Craig, while others felt that certain staff members, like Brian, were rude and condescending.
Facility and Security
The facility's cleanliness and security features were praised by many customers. The online payment system and keypad entry gates were also seen as convenient features.
Billing and Pricing
Some customers were unhappy with the facility's billing practices, specifically the lack of prorating for early terminations. Others were satisfied with the prices and deals offered by the facility.
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