Genset Fire and Security is a leading provider of integrated solutions for commercial fire alarm systems and low voltage systems in Central and South Florida. As a wholly-owned subsidiary of Genset Holdings, LLC, we pride ourselves on our commitment to delivering top-notch services that guarantee the safety and security of our clients.
Our Mission
Our mission is to provide the highest quality life safety systems and security solutions that exceed our clients' expectations. We strive to generate peace of mind by ensuring that our systems are always functioning at optimal levels, providing our clients with the confidence that their people and property are protected around the clock.
Our Services
At Genset Fire and Security, we offer a comprehensive range of services designed to cater to the unique needs of our clients. Our services include fire alarm system design, installation, inspection, testing, and maintenance, as well as structured cabling, fiber optics, access control, CCTV surveillance, audio/video, paging/intercom, area of refuge, nurse call, and public safety/BDA cellular systems. We also provide full design/build services for any commercial fire alarm project, regardless of size.
Our Expertise
With over 100 years of combined experience in the sales, design, installation, and service of commercial fire alarm systems and low voltage systems, our team of experts is well-equipped to handle even the most complex projects. We are proud to be an Elite Edwards Strategic Partner for Southeast Florida, and we are authorized distributors of Edwards fire alarm detection and notification systems.
Our Values
At Genset Fire and Security, we are committed to providing exceptional customer service, prompt response times, and high-quality, professional, and personalized service. We believe in building long-term relationships with our clients, and we strive to exceed their expectations at every turn.
Our Vision
Our vision is to be the leading provider of life safety systems and security solutions in Central and South Florida. We aim to achieve this by continuing to innovate, improve, and expand our services, while maintaining the highest standards of quality, reliability, and customer satisfaction.
Poor Customer Service Experiences
The reviews highlight a disappointing experience with the company, citing unprofessional behavior and discrimination towards customers who are not Spanish or white.
Lack of Inclusivity
The reviewer, Blam Smith, expresses their frustration with the company's treatment of customers based on their race or ethnicity, which is a serious concern.
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