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At Inst-I-Glass of Knoxville, we take pride in being the premier glass repair and replacement experts in the Knoxville area. With years of experience and a passion for providing exceptional customer service, we have earned a reputation for delivering fast, reliable, and high-quality glass solutions.
Our Story
Founded on the principles of innovation and customer satisfaction, Inst-I-Glass of Knoxville has revolutionized the glass repair and replacement industry. Our commitment to providing instant insulated glass solutions has enabled us to establish ourselves as the go-to experts for fast glass repair and replacement needs.
Our Services
At Inst-I-Glass of Knoxville, we understand the importance of timely and efficient glass repair and replacement services. That's why we offer a comprehensive range of services designed to cater to all your glass needs. Our services include:
- Drop Off Glass Repair: Bring your broken glass to us, and we'll repair it quickly and efficiently, often with same-day service.
- Windows: We provide expert window repair and replacement services for all types of windows, including thermal, insulated, and patterned glass.
- Doors: Our team specializes in repairing and replacing glass doors, ensuring that your home or business remains secure and energy-efficient.
- Safety Glass: We offer laminated safety glass solutions for added protection and security.
- Pattern Glass: Our experts can repair or replace patterned glass for a unique and stylish look.
Why Choose Us?
At Inst-I-Glass of Knoxville, we pride ourselves on our exceptional customer service, fast turnaround times, and top-quality glass products. Our team of experts is dedicated to providing personalized solutions tailored to your specific needs. With our commitment to customer satisfaction, you can trust us to deliver exceptional results every time.
Excellent Customer Service and Quick Response
The majority of customers were extremely satisfied with Inst-I-Glass's customer service, praising their quick response and prompt service. Many reviewers mentioned that the company exceeded their expectations, with some even stating that they were able to complete the job sooner than expected.
Quality of Work
Customers were impressed with the quality of work performed by Inst-I-Glass. They praised the company's ability to identify and solve problems, such as finding and fixing leaks, and providing reasonable quotes for their services. The company's attention to detail and professionalism were also highlighted by several reviewers.
Positive Experience with Employees
Several reviewers praised the company's employees, including Ted, Brian, and Dustin, for their professionalism, courtesy, and expertise. The employees were described as friendly, helpful, and efficient, ensuring a smooth and stress-free experience for customers.
Minor Issues and Concerns
However, a few customers expressed dissatisfaction with their experience, citing issues with warranties, pricing, and communication. Some customers felt that they were not informed about pricing or warranty details, leading to unexpected costs or disagreements.
Conclusion
Overall, Inst-I-Glass received overwhelmingly positive reviews, with customers praising their excellent customer service, quality of work, and professionalism. While a few customers experienced minor issues, the majority of reviewers were extremely satisfied with their experience.
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