Business Details
Emergency
services
Emergency Property Restoration Services in Des Moines
911 Restoration of Des Moines is a family-owned and operated business founded on principles of integrity, community service, and exceptional restoration expertise. Our team, led by co-owners John and Nichoel Gabriele, brings decades of combined experience in property damage restoration, specializing in water damage, mold removal, fire damage, and emergency plumbing services. We pride ourselves on rapid response times, with technicians arriving within 45 minutes of your call to mitigate damage and restore properties to pre-loss conditions. Our commitment to quality is reflected in our IICRC-certified technicians, state-of-the-art equipment, and personalized approach to every project.We serve residential and commercial clients across Des Moines, Ankeny, Urbandale, Altoona, and surrounding areas, offering 24/7 emergency services to address urgent needs. Beyond our technical expertise, we prioritize community involvement through initiatives like sponsoring local events and providing meals for the homeless. Our goal is to deliver not just restoration solutions but peace of mind, ensuring clients feel supported throughout the recovery process. With a focus on transparency, ethical practices, and client satisfaction, we strive to be the trusted partner for all property damage challenges.
Services
Water Damage Restoration
Sewage Backup Cleanup
Mold Removal
Fire Damage Restoration
Disaster Restoration
Sanitization
Commercial Restoration
Emergency Plumbing
Highlights and features
- We guarantee a 45-minute response time for emergency services.
- Our team includes IICRC-certified technicians with industry-leading training.
- We offer 24/7 availability for urgent water, fire, and mold damage needs.
- We provide comprehensive insurance claim assistance and documentation.
- Our family-owned business prioritizes community involvement and ethical practices.
Associations and certifications
- IICRC
What people say
Highly recommend
Prompt and friendly
Professional and efficient
Fantastic service
Saved our home
Services
Water Damage Restoration
Our water damage restoration service addresses emergencies from flooding, pipe bursts, or storm damage. Using industrial pumps and dehumidifiers, we extract water, dry structures, and prevent mold growth. Technicians arrive within 45 minutes to minimize property loss and restore safety. This service covers residential and commercial properties across Des Moines and surrounding areas.
Mold Removal
We specialize in mold inspection, removal, and prevention for homes and businesses. Our IICRC-certified team uses HEPA vacuums and antimicrobial treatments to eliminate mold spores. Services include air quality testing and structural repairs to ensure long-term safety. We guarantee results that pass clearance tests, focusing on health and property integrity.
Sewage Backup Cleanup
Sewage backups require immediate biohazard remediation. Our team removes contaminated water, sanitizes affected areas, and repairs structural damage. We follow strict safety protocols to protect health and prevent future issues. Services include odor elimination and insurance claim assistance for residential and commercial clients.
Fire Damage Restoration
We provide comprehensive fire damage restoration, including smoke removal, structural repairs, and content cleaning. Our technicians use thermal imaging to detect hidden damage and employ ozone treatments to eliminate odors. We work with insurers to streamline claims and restore properties to pre-fire conditions efficiently.
Emergency Plumbing
Available 24/7 for burst pipes, water heater failures, or drain blockages. Our licensed plumbers use diagnostic tools to resolve issues quickly, minimizing water damage. Services include hydro-jetting for drains, pipe repairs, and hot water restoration. We prioritize rapid response to protect property and functionality.
People
John Gabriele
Co-Owner
John transitioned from carpentry to entrepreneurship after a pivotal project experience. He built the company with a focus on ethical practices and client care, doubling revenue in his second year. Active in community initiatives, he emphasizes kindness and quality in all operations.
Nichoel Gabriele
Co-Owner
Nichoel manages business operations while balancing roles as a real estate agent and mother of seven. She co-founded the company with John, driving franchise selection and community engagement. Her organizational skills ensure smooth service delivery and client communication.
Questions
What services does 911 Restoration of Des Moines offer?
We specialize in water damage restoration, mold removal, fire damage repair, sewage cleanup, and emergency plumbing. Our services cover residential and commercial properties in Des Moines and surrounding areas.
How quickly do technicians respond to emergencies?
Our team guarantees arrival within 45 minutes of your call, 24/7. We prioritize rapid response to minimize property damage and health risks.
Are your technicians certified?
Yes, all technicians are IICRC-certified with specialized training in water extraction, mold remediation, and fire damage restoration.
Do you work with insurance companies?
Yes, we assist with insurance claims, providing documentation and direct communication to streamline the restoration process for clients.
What areas do you serve?
We serve Des Moines, Ankeny, Urbandale, Altoona, Carlisle, Indianola, Pleasant Hill, West Des Moines, and surrounding communities.
