Dedicated Craftmanship & Quality Materials
Bluegrass Tops & Casework has proudly served Lexington, Kentucky and surrounding areas for over 50 years. We specialize in crafting exceptional cabinetry and countertops that elevate the beauty and functionality of homes and offices. Our skilled team of professionals take pride in meticulous craftsmanship, using only the highest quality materials to ensure your complete satisfaction.
Custom Cabinetry Solutions
Whether you're renovating a vintage kitchen or building a modern office, our experienced designers will work closely with you to understand your vision and create custom cabinetry solutions that flawlessly blend style and functionality. We offer a vast selection of materials and finishes to fit your project's unique aesthetic, ensuring a seamless blend with your existing space.
A Wide Range of Countertop Options
From natural stone like granite and quartz to durable laminates and solid surfaces, our extensive selection of countertop materials caters to diverse budgets and preferences. We work collaboratively with you to select materials that complement your cabinetry, creating a harmonious and cohesive design.
Unparalleled Customer Service
At Bluegrass Tops & Casework, we believe exceptional customer service is paramount. Our dedicated team is committed to providing you with a seamless and enjoyable experience from initial consultation through project completion. We value open communication, transparency, and attention to detail to ensure your complete satisfaction.
What Sets Us Apart?
- Detailed & Reliable Service: We provide comprehensive consultations to understand your needs and preferences.
- Licensed & Insured: Your project is in safe hands with our fully licensed and insured professionals.
- Affordable Options: We offer competitive pricing and flexible payment plans to meet your individual needs.
- Quality Materials & Workmanship: We use premium materials and adhere to the highest standards of craftsmanship.
- In-Home Consultations: We believe in personalized design and offer in-home consultations for your convenience.
Cabinet Quality and Business Performance
The reviewers had mixed opinions about the quality of the cabinets and the business performance of Bluegrass Tops & Casework. One reviewer praised the quality of the cabinets, stating that it was "impeccable." However, they had a horrible experience with the installation process, citing poor communication, delay, and mistakes.
Customer Service and Communication
Several reviewers mentioned issues with customer service and communication. One reviewer experienced a 3-month delay due to miscommunication and mistakes, while another reviewer felt that the business did not prioritize their needs and had poor communication.
Design and Installation
On the other hand, some reviewers were pleased with the design and installation services provided by the business. One reviewer praised Danielle's help with the kitchen design, and another reviewer appreciated the fast and affordable installation process.
Payment and Deposit Issues
One reviewer had a negative experience with the payment and deposit process, citing inconsistencies between the proposal and the actual requirements. They felt that the business was not transparent and did not prioritize customer needs.
Positive Experiences
Some reviewers had positive experiences with the business, praising their professionalism, punctuality, quality, and responsiveness.
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