EXCELLENT SERVICE-EXCELLENT RESULTS!
At Industrial Overhead Door, we take pride in providing top-notch garage door and rolling shutter services to homeowners and businesses in Corpus Christi, Alice, Sinton, Kingsville, and surrounding areas. With years of experience in the industry, our team of professionals has established a reputation for honesty, dependability, and exceptional customer service.
Our Mission
Our mission is to provide our clients with the best garage door installations, repairs, and rolling shutter services that meet their specific needs. We strive to exceed our clients' expectations by providing unparalleled customer service, using only the highest quality materials, and employing a team of highly skilled technicians who are dedicated to providing exceptional results.
Our Services
We offer a wide range of services, including garage door installations, repairs, and maintenance, as well as rolling shutter installations and repairs. Our commercial services include installation and repair of industrial garage doors, panic bars, overhead doors, fridge doors, and custom wood doors. We also provide residential garage door installations and repairs, as well as rolling shutter installations to increase the value and appearance of our clients' properties.
Our Team
Our team of professionals consists of highly skilled technicians who are experts in their field. We guarantee to provide our clients with the most incomparable results, using only the highest quality materials and the latest technology. Our team is dedicated to providing exceptional customer service, and we strive to build long-term relationships with our clients.
Why Choose Us
At Industrial Overhead Door, we pride ourselves on our exceptional customer service, honesty, and dependability. We offer a 5% discount to military and senior citizens, and we guarantee to provide our clients with the best options for their specific needs. We use only the highest quality materials, and our team of professionals is dedicated to providing exceptional results.
Overall Experience
The overall experience with Industrial Overhead Door is mixed, with some customers having positive experiences and others having negative ones.
Positive Experiences
Some customers had a great experience with Industrial Overhead Door, praising their prompt and professional service. They appreciated the company's ability to fix their garage doors quickly and efficiently, with some even getting same-day service. The technicians were knowledgeable, well-spoken, and professional, and the prices were reasonable.
Negative Experiences
On the other hand, several customers had negative experiences with Industrial Overhead Door. Some common issues included:
- Poor Communication: Customers reported poor communication from the company, with some having to continually follow up to get updates or resolve issues.
- Unreliable Service: Some customers experienced no-shows or delayed appointments, which caused inconvenience and frustration.
- Damaged Doors: In one case, a technician damaged the doors during installation, and the company refused to fix the issue or provide a refund.
- Unprofessional Behavior: One customer reported being cussed out by the owner, Fred, and threatened with physical harm.
Common Issues
Some common issues that arose from the negative experiences include:
- Unreliability: The company's inability to show up on time or follow through on appointments was a major issue.
- Poor Customer Service: Customers reported poor communication, rudeness, and unprofessional behavior from the company's representatives.
- Incompetence: In some cases, the company's technicians were unable to complete the job correctly, leading to further problems and costs for the customer.
Be the first to review Industrial Overhead Door.
Write a Review