Don't Fret, Don't Sweat. Just Dial "Call Jet"
At Jet Plumbing & Drain Services, we're dedicated to providing professional, reliable, and trustworthy plumbing services to our valued customers in Reno and surrounding areas. With over 40 years of experience, our team of experts has built a reputation for delivering exceptional services that exceed our customers' expectations.
Our story began in 1969 when Roy Vandervoort founded Jet Drain and Sewer Service, initially operating with one van and providing drain services only. Over the years, we've grown and expanded our services to become one of the leading plumbing companies in Northern Nevada. Today, we operate out of a 5,000+ sq. ft. building in Sparks, employing over 50 exceptional field and office personnel who work tirelessly to provide 24/7 plumbing and underground utility services.
Our Services
At Jet Plumbing & Drain Services, we offer a comprehensive range of services designed to meet the unique needs of our customers. Our Plumbing Services department handles all problems associated with water and pressurized fuel gas inside and outside your building. Our experts can install or repair anything that transfers, stores, or dispenses fluids.
Our Underground Services department is equipped to handle any issue related to underground water lines, sewer lines, stormdrains, culverts, or under-slab piping. Our Drain Department specializes in ensuring that "used" water is properly drained to the city sewer, storm drain, or your septic tank or French drain.
Our Unique Approach
What sets us apart from our competitors is our unique approach to providing specialized services. We divide our company into four specific departments, each staffed by specially trained personnel who are experts in their field. This approach enables us to provide our customers with the most suitable service for their unique situation. We're committed to delivering timely, efficient, and cost-effective solutions that meet our customers' needs.
Our Values
At Jet Plumbing & Drain Services, we value our customers' trust and loyalty above all else. We strive to build long-term relationships by providing exceptional customer service, ensuring that every interaction with our company is a positive one. Our motto, "Don't Fret, Don't Sweat. Just Dial 'Call Jet, '" reflects our commitment to delivering stress-free solutions that give our customers peace of mind.
Excellent Customer Service
The majority of the reviews praise the excellent customer service provided by Jet Plumbing. Many reviewers praised the friendly, knowledgeable, and courteous technicians who went above and beyond to resolve their plumbing issues.
Professionalism and Timeliness
Reviewers appreciated the professionalism and timeliness of the technicians, who arrived on time and completed the work efficiently. Some reviewers also praised the office staff for being helpful and kind.
Special Mention
Some technicians received special mention for their exceptional service, including Jeremy, Ollie, Louie, Dave, Didi, Mel, Rod, Brian, Rich, Arturo, Jake, Manny, Brandon, Skip, Joey, and Jason.
Negative Experience
However, two reviewers had negative experiences. One reviewer reported a negative experience with a company vehicle driver, and another reviewer was unhappy with the response to a follow-up issue.
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