Creating Comfort & Trust for Over 40 Years
At Howard Air, we take pride in being a trusted and reputable HVAC company in Phoenix, Arizona. With over 40 years of experience in the industry, we have built a reputation for providing exceptional heating, ventilation, and air conditioning services to our valued customers.
Our Mission
Our mission is to provide top-notch HVAC services that cater to the unique needs of our clients. We strive to create comfort and trust by offering tailored solutions that ensure optimal indoor air quality, energy efficiency, and system reliability. Our team of NATE-certified technicians is dedicated to delivering 100% satisfaction, backed by our commitment to integrity, ethics, and exceptional customer service.
Our Services
We offer a comprehensive range of HVAC services designed to meet the diverse needs of our clients. Our services include:
- Air Conditioning: Installation, repair, tune-up, and maintenance of air conditioning systems
- Heating: Installation, repair, tune-up, and maintenance of heating systems
- Furnace Installation and Repair
- Air Quality: Air purification, home energy audit, and air duct cleaning
- Specials and Rebates: Discounts, promotions, and rebates on our services and products
Achievements and Recognition
We are proud to have received numerous accolades and recognition for our exceptional services, including:
- Arizona's #1 HVAC Company on Angie's List
- APS Top 10 Contractor
- A+ rating from the Better Business Bureau
- 2017 Torch Awards for Ethics winner
- 5-star ratings on Google Reviews and Better Business Bureau
What Our Customers Say
We take pride in the excellent reviews and testimonials from our satisfied customers, who appreciate our commitment to quality, professionalism, and customer satisfaction. Here's what some of our customers have to say about us:
- "Very satisfied with Howard Air. Had them install our new system a couple years ago and have great service from them since." - Gary Philp, 5-star Google Review
- "Dave, the technician, arrived in a timely manner, correctly diagnosed the problem, and fixed it. I needed a new thermostat, and when installed, Dave explained how it worked, and left me with the printed manual, in case I had any questions at a later date. A overall good experience." - William Sargent, 5-star Google Review
Overall Experience
The majority of customers had a positive experience with Howard Air, praising the company's professionalism, honesty, and timely service. Many reviewers praised the technicians, mentioning their expertise, politeness, and willingness to explain the repairs. Some reviewers also appreciated the company's transparency and ability to work with their budget.
Friendly and Knowledgeable Technicians
Many reviewers praised the technicians, mentioning their expertise, politeness, and willingness to explain the repairs. Technicians such as Tim, Micah Cyr, Erik Ruiz, and Shawn were mentioned specifically for their excellent service.
Positive Experiences
Some reviewers praised the company's ability to work with their budget and provide fair estimates. Others appreciated the company's transparency and willingness to make things right when mistakes were made. The company's customer service was also praised for being helpful and responsive.
Negative Experiences
A few reviewers had negative experiences, mentioning poor communication, high prices, and unsatisfactory repairs. Some reviewers felt that the company was not transparent about pricing and that the costs were unreasonable.
Customer Service
The company's customer service was praised for being helpful and responsive. Some reviewers appreciated the company's ability to respond quickly to emergency situations and provide timely service.
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