Where customer care meets quality products
A Legacy of Quality and Service
At Fox Lumber, we take pride in our rich history, which spans over 115 years. Our story began in 1905 when Daniel Fox purchased a 5.5-acre property in Clinton, New Jersey, and founded Daniel S. Fox Lumber and Coal. Over the years, the company has undergone several transformations, with the Fox family at the helm. In 1947, Cyrus Fox became the sole owner, and his son, Cyrus Jr., joined the business in 1969. Today, under the leadership of Cyrus III, we continue to uphold the values of quality, service, and community involvement that have made us a trusted name in the building materials industry.
Our Commitment to Service
At Fox Lumber, we are dedicated to providing exceptional service to our customers. We understand the importance of timely delivery, competitive pricing, and expert advice. Our knowledgeable staff is always ready to assist you in selecting the right materials for your project, coordinating deliveries, and offering installation tips and expert advice. Whether you're a professional contractor or a homeowner, we strive to go above and beyond to ensure your satisfaction.
Our Products and Services
We offer a wide range of building materials, including lumber, decking, railing, doors, windows, and skylights. Our product selection is carefully curated to meet the needs of both professionals and homeowners. We cater to various tastes and styles, from traditional to modern, ensuring that our customers find the perfect materials for their projects.
Our Story
Fox Lumber has weathered the storms of history, surviving the Great Depression, a devastating fire that consumed three-quarters of our stock, and the competitive landscape of big-box stores. We have remained a family-owned and operated business, with four generations of Fox family members at the helm. Our story is one of perseverance, innovation, and a commitment to quality and service.
Our Values
At Fox Lumber, we believe that our values are reflected in our actions:
- Quality: We are committed to providing high-quality building materials and expert advice to ensure the success of our customers' projects.
- Service: We strive to deliver exceptional service, helping our customers every step of the way.
- Community: We are devoted to giving back to our local community, supporting worthy causes and charitable initiatives.
- Innovation: We continuously reinvest in our facility, staying ahead of the curve in technology, products, and customer needs.
Join the Fox Lumber Family
At Fox Lumber, we pride ourselves on being a beloved fixture in the Clinton community. We welcome contractors, homeowners, and anyone looking for quality building materials and expert advice to join our family. Let us help you build something extraordinary!
Pricing and Value
The reviewers generally agree that Fox Lumber offers very competitive prices with reasonable delivery fees. Some reviewers specifically mention that they have shopped around and found Fox Lumber to be the most competitive in terms of pricing.
Customer Service
The reviewers are overwhelmingly positive about the customer service at Fox Lumber. Many mention that the staff is friendly, helpful, and knowledgeable. They appreciate the extra effort taken by the staff to assist with orders and provide helpful advice.
Quality of Materials
Reviewers praise the quality of the materials available at Fox Lumber, with many mentioning that the wood they purchased was top-notch and suitable for their projects.
Delivery
Delivery is also praised, with some reviewers mentioning that the delivery operators are helpful and efficient. Many reviewers appreciate the option of free delivery for large orders.
Local Business
Reviewers appreciate the fact that Fox Lumber is a local, family-owned business that supports the community.
Negative Reviews
There are two negative reviews among the many positive ones. One reviewer had a poor experience with customer service, mentioning that the salesperson rarely responded to emails or phone calls and that the company refused to forward a call to the manager. Another reviewer was disappointed with the quality of the pressure-treated lumber, stating that it was the same as what could be found at Home Depot but 25% more expensive.
Conclusion
Overall, the reviewers are extremely satisfied with their experience at Fox Lumber, praising the competitive pricing, excellent customer service, high-quality materials, and efficient delivery.
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