Business Details
50+ Years
experience
Emergency
services
Your Trusted HVAC & Plumbing Experts in Wisconsin Rapids
Founded in 1945, Tri-City Services has been a trusted provider of HVAC, plumbing, and commercial refrigeration solutions for over seven decades. Under the leadership of Andrea Jensen and Andy Jensen, we continue the legacy of excellence established by Denis and Carole Virnig, who owned the business for over 35 years. Our team of factory-trained technicians delivers 24/7 emergency services, upfront pricing, and comprehensive warranties across Wisconsin Rapids, Marshfield, Stevens Point, and surrounding areas. As a certified Women-Owned Business Enterprise (WBE) in Wisconsin, we combine family-owned values with industry expertise to ensure reliable heating, cooling, and plumbing solutions.Our commitment to preventive maintenance, energy efficiency, and customer satisfaction has made us a preferred choice for residential and commercial clients alike. We specialize in air conditioning repairs, gas furnace installations, duct cleaning, radiant floor heating, and commercial refrigeration systems. With same-day service availability and a focus on transparency, we aim to exceed expectations through technical proficiency and personalized care. Our decades of local experience, coupled with ongoing training and advanced tools, enable us to address complex HVAC challenges while maintaining affordability and long-term system performance.
Services
Air Conditioning Repairs
Gas Furnace Installation
Commercial Refrigeration
Duct Cleaning
Plumbing Repairs
Heat Pump Services
Boiler Maintenance
Water Heater Installation
Gas Leak Detection
Faucet Installation
Details
- Year established: 1945
Highlights and features
- We offer 24/7 emergency HVAC and plumbing services with rapid response times
- Our team provides upfront pricing with no hidden fees before any work begins
- Factory-trained technicians with decades of combined experience in HVAC systems
- Comprehensive warranties covering all repair and installation services
- Certified Women-Owned Business Enterprise with state recognition for quality standards
Associations and certifications
- Women-Owned Business Enterprise (WBE)
What people say
Knowledgeable staff
Prompt service
Clear explanations
Friendly team
Reliable repairs
Services
Air Conditioning Repairs
Our certified technicians provide comprehensive air conditioning repairs for residential and commercial properties. We diagnose and fix cooling system issues including refrigerant leaks, compressor failures, and thermostat malfunctions. With same-day service availability and upfront pricing, we ensure your AC system operates efficiently through Wisconsin's summer months while maintaining energy cost-effectiveness.
Gas Furnace Installation
We offer professional gas furnace installation services featuring high-efficiency models with advanced heating technology. Our technicians assess your home's heating requirements to recommend optimal BTU capacity and AFUE ratings. All installations follow local building codes and include system performance testing to ensure reliable winter operation and improved indoor air quality through proper ventilation.
Commercial Refrigeration
Specializing in commercial refrigeration systems for businesses in Wisconsin Rapids and surrounding areas. Our services cover walk-in coolers, ice machines, and industrial refrigeration units. We provide preventive maintenance, emergency repairs, and energy efficiency optimization for food service establishments, ensuring compliance with health and safety standards through precise temperature control solutions.
Duct Cleaning
Professional duct cleaning services to improve indoor air quality and HVAC system efficiency. Our NADCA-certified technicians use industrial-grade equipment to remove contaminants from residential and commercial ductwork. The process includes HVAC component inspection, HEPA-filtered vacuuming, and antimicrobial treatment options to eliminate allergens and maintain system longevity.
Plumbing Repairs
24/7 plumbing repair services addressing leaks, clogs, and system failures for residential and commercial clients. Our licensed plumbers handle water heater repairs, pipe bursts, fixture installations, and drain clearing using modern diagnostic tools. We prioritize water damage prevention and offer same-day repairs with transparent pricing for all plumbing emergencies.
People
Andrea Jensen
President/General Manager
Andrea Jensen, President of Tri-City Services, brings extensive industry experience having grown up in the family business. With a Business Administration degree from UW-Stevens Point, she oversees daily operations while maintaining the company's commitment to quality service and customer satisfaction.
Andy Jensen
HVAC Technician
Andy Jensen, with 24 years of HVAC experience since graduating from Milwaukee Area Technical College, leads our technical team. His expertise in system diagnostics and energy-efficient solutions ensures optimal performance for residential and commercial heating and cooling systems.
Questions
Do you offer emergency HVAC services after regular business hours?
Yes, we provide 24/7 emergency HVAC services with trained technicians available at all times for urgent heating, cooling, or refrigeration issues.
What areas do you service for HVAC and plumbing repairs?
We serve Wisconsin Rapids, Marshfield, Stevens Point, and surrounding communities including Port Edwards, Nekoosa, and Junction City in central Wisconsin.
Can you explain your upfront pricing policy?
We provide complete cost estimates before starting any work, with no hidden fees or surprise charges during service completion.
Do you offer financing options for HVAC system replacements?
Yes, we provide financing options for qualifying customers to make essential HVAC replacements more affordable through flexible payment plans.
Are your technicians certified and insured?
All our technicians are licensed, insured, and factory-trained with ongoing certifications in HVAC and plumbing systems maintenance and repair.
What types of commercial refrigeration systems do you service?
We service all commercial refrigeration systems including walk-in coolers, ice machines, beverage dispensers, and industrial refrigeration units for restaurants and businesses.
