Our Story
Larson Plumbing & Heating began its journey in 1980 with a simple vision: to provide outstanding plumbing and heating services with exceptional customer care. Founded by the experienced and dedicated Jim Larson, the company has blossomed into a trusted local resource for homeowners and businesses in the Twin Cities area. Throughout the years, we've prioritized building lasting relationships with our clients through personalized service and exceptional craftsmanship.
Our Team
Our team consists of highly skilled and licensed technicians who are dedicated to providing you with exceptional service. With extensive experience in both residential and commercial projects, our team can tackle any challenge with confidence and precision. We embrace teamwork and open communication to ensure that your experience with us is seamless and efficient.
Our Commitments
At Larson Plumbing & Heating, we stand by three core values:
- Total Customer Satisfaction: We prioritize your needs and are committed to exceeding your expectations.
- Honest Customer Service: We believe in clear and open communication, ensuring you understand every step of the process.
- Eco-Friendly Solutions: We are dedicated to offering sustainable solutions that protect the environment.
Our Services
We offer a comprehensive range of plumbing and heating services, including:
Plumbing
- Installation and repair of all major brands and models
- Water heater repair and replacement
- Leak detection and repair
- Drain cleaning and unclogging
- Water softeners and filtration systems
- New installations and remodeling
Heating & Air Conditioning
- Installation, repair, and maintenance of furnaces, air conditioners, heat pumps, and more
- Energy-efficient solutions to reduce your heating and cooling costs
- Comprehensive tune-ups to optimize your system's performance
- Zoned heating and thermostat installation
Additional Services
- Gas line installation and repair
- Foundation and drain repair
- Water and sewer inspections
- Commercial services
Our Promise
At Larson Plumbing & Heating, we are committed to delivering exceptional customer service, reliable workmanship, and competitive prices. We back our work with comprehensive warranties and stand ready to provide you with peace of mind.
Reviews Summary
Company Performance
The reviews highlight the inconsistent performance of Larson plumbing and heating company. While some customers had a positive experience, others faced difficulties with customer service and scheduling.
Customer Service Issues
Some customers experienced poor customer service, including long wait times and unkept appointment schedules. Kelli H. had a particularly bad experience, citing the worst customer service ever.
Technical Skills
Technicians, like Steve, demonstrated good technical skills, resolving issues efficiently. However, communication skills were lacking, particularly with the owner's phone skills.
Local Business Performance
Oscar T. appreciated the local business aspect but was disappointed with the service. The company's scheduling system was criticized, making it difficult to book appointments in advance.
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