At Long Heating and Air Conditioning, Inc., we understand the importance of a comfortable home. Our team of experienced HVAC technicians is dedicated to providing top-notch services to ensure your home remains cozy and comfortable throughout the year.
Our Mission
Our mission is to provide exceptional HVAC services to our customers in Greenville, Columbia, and surrounding areas in South Carolina. We strive to build long-term relationships with our customers, partners, and suppliers, and to continually improve our services to meet the evolving needs of our community.
Our Services
We offer a wide range of HVAC services, including air conditioning service and repair, heating service and repair, indoor air quality solutions, and new construction services. Our team of specially trained technicians is equipped to handle all types of HVAC systems, from installation to repair and maintenance.
Our Commitment
At Long Heating and Air Conditioning, Inc., we are committed to providing our customers with exceptional service, quality products, and competitive pricing. We believe in building trust with our customers, which is why we offer upfront estimates, professional and uniformed staff, and top-name brand products.
Our Testimonials
Don't just take our word for it! Our customers rave about our services, praising our technicians' professionalism, knowledge, and friendly demeanor. Here's what some of our satisfied customers have to say:
- "Excellent company! Hard to find pros that keep their word, priced fairly, and do the work correctly, that's what Long Heating and Air does! Highly recommend!" - Jennifer P.
- "All service companies reached out - Long was very knowledgeable and easy to work with. Set up an appointment and finished the service within two days of contacting. Great service and very helpful." - Patrick H.
Our Story
Long Heating and Air Conditioning, Inc. was founded by industry-leading professionals and native South Carolinians who share a passion for providing top-notch service and high-quality products to the community. Our goal is to be a leader in HVAC services across the Upstate and Midlands of South Carolina, and we're committed to exceeding our customers' expectations and giving back to our community.
Customer Service and Experience
Long Heating & Air Conditioning is highly praised for its excellent customer service, with many customers expressing satisfaction with the company's responsiveness, communication, and professionalism. The team is described as efficient, thorough, knowledgeable, and courteous, with several technicians receiving special mentions for their outstanding work.
Installation and Maintenance
The company's installation and maintenance services are also highly commended, with customers praising the efficiency and quality of the work done. The technicians are described as polite, professional, and knowledgeable, taking the time to explain the work being done and providing helpful tips and advice.
Product Knowledge and Recommendations
The company's technicians are praised for their product knowledge, with customers appreciating the time taken to explain options and recommendations. The company's annual maintenance plan is also highly praised, with customers appreciating the peace of mind it provides.
Negative Experiences
However, not all experiences with Long Heating & Air Conditioning are positive. Some customers have reported negative experiences, including feeling ripped off, poor communication, and unprofessional behavior.
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