Store with Confidence, Live with Ease.
At Easy Storage, we understand the importance of having a secure, reliable, and convenient self-storage solution for both residential and commercial clients. That's why we're dedicated to providing top-notch storage facilities and exceptional customer service to the Ogden, UT community. Since our establishment in 2008, we've been committed to helping individuals, families, and businesses store their valuable possessions with confidence.
Our Self-Storage Facility
Located just 2 miles from downtown Ogden, our state-of-the-art self-storage facility is easily accessible via 24th St. We cater to customers from Harrisville, West Haven, Marriott-Slaterville, and beyond, making us the go-to self-storage solution for the surrounding areas. Our facility features ground-level access, extended access hours from 6:00 AM to 10:00 PM, and a range of unit sizes to accommodate varying storage needs.
Security and Accessibility
At Easy Storage, we take the security of your belongings seriously. Our fully fenced and gated property is equipped with personalized electronic keypad entry, 24-hour surveillance cameras, and individual alarms for each storage unit. This provides you with the peace of mind that your possessions are safe and protected. Moreover, our drive-up access and convenient location make it easy to store and retrieve your items at your convenience.
Our Services
We offer a variety of self-storage units, ranging from 5x5 to 10x30, to accommodate different storage needs. Our competitive pricing, online bill pay, and no-deposit policy make it easy and affordable to store your belongings with us. Additionally, we provide a convenient online storage calculator to help you determine the right unit size for your needs.
Customer Service and Experience
The reviews highlight both positive and negative experiences with Easy Storage's customer service. On the positive side, several reviewers praised the friendly and helpful staff, with some mentioning specific employees who went above and beyond to assist them. Quick and easy setup, affordable prices, and a smooth move-in process were also noted as positives.
Negative Experiences and Complaints
However, some reviewers shared frustrating experiences with customer service, including unreturned calls, lack of empathy, and abrupt communication. One reviewer, who was homeless at the time, lost their belongings due to a misunderstanding about payment deadlines and felt that the company did not care about the human toll of their actions. Another reviewer was unable to access their unit despite paying for it and had a difficult time getting a refund.
Facility and Pricing
Some reviewers mentioned the cleanliness and security of the facility, as well as the reasonable pricing. However, one reviewer was unhappy with the condition of their unit, citing dirt and black widows, and felt that the prices increased over time.
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