At Brickworks Supply Center, we are committed to providing our customers with the highest quality products and exceptional service. With multiple locations across the nation, we strive to be the go-to destination for all your masonry and hardscape needs.
Our Story
Founded on the principles of honesty, integrity, and dedication to our customers, Brickworks Supply Center has been serving the masonry and hardscape industries for decades. Our team of experts has honed their skills to provide unparalleled expertise and guidance to contractors, architects, and homeowners alike. From clay and concrete pavers to natural stone and veneer products, we offer a wide range of products to suit your specific needs.
Services
At Brickworks Supply Center, we offer a curated selection of masonry and hardscape products from leading manufacturers. Our inventory includes:
- Brick and stone products
- Concrete and pavers
- Natural stone and veneer products
- Cladding and exterior finishing systems
- Lighting and hardscape accessories
Whether you're a seasoned contractor or a homeowner looking to enhance your outdoor space, we have the products and expertise to help you achieve your vision. Our knowledgeable staff is always available to provide guidance and support throughout the entire project process.
Advanced Cladding
Our Advanced Cladding division is dedicated to providing innovative exterior finishing solutions. With a focus on individual approaches to each project, we take a layered approach to wall assemblies, offering products for every layer within the wall system. From Tru-Brix to MAC Metal Architectural, our products and systems are designed to meet the specific needs of each project.
Customer Service
At Brickworks Supply Center, we're committed to providing exceptional customer service. From the initial consultation to the final installation, our team of experts is dedicated to ensuring your project runs smoothly and efficiently. With multiple locations across the nation, we're conveniently located to serve a wide range of customers.
Customer Service
The reviews highlight the excellent customer service provided by the staff at Illinois Brick Company. Many customers praised the helpfulness and knowledge of the staff, with some even mentioning specific employees such as Edyta, Jessica Arreola-Campos, and Jim. These staff members went above and beyond to assist customers in finding the right products and resolving issues.
Product Availability and Quality
Customers were satisfied with the availability and quality of products at Illinois Brick Company. They appreciated the wide selection of bricks, stones, and other materials, and many were able to find exactly what they needed. The commercial-grade Vulkem 116 polyurethane sealant was particularly popular among customers.
Convenience and Efficiency
The reviews also highlighted the convenience and efficiency of the Illinois Brick Company's operations. Customers appreciated the ease of loading and unloading materials, with some mentioning the quick turnaround time for their purchases. The company's hours of operation, including Saturday mornings, were also convenient for many customers.
Issues with Delivery and Communication
However, some customers experienced issues with delivery and communication. One customer had to wait outside the gate for an hour before it was opened, and another customer had difficulty getting in touch with a trade representative. Another customer was unhappy with the response from a sales guy, who allegedly went against the company's word on returns.
Atmosphere and Experience
Some customers commented on the atmosphere and experience of visiting the Illinois Brick Company's location. One customer noted that it was not a traditional retail experience, but rather a large yard with various types of bricks and stones. Another customer appreciated the knowledge and expertise of the staff, which made the experience more enjoyable.
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