Your Partner in Quality Garage Door Solutions
Since our humble beginnings, Best Overhead Doors has been dedicated to providing exceptional service and innovative solutions for residential and commercial garage doors in the Portland metropolitan area. We value quality, reliability, and a personalized approach to your needs.
Who We Are
Our team of experienced professionals comes from diverse backgrounds, united by a passion for doors and a commitment to exceeding customer expectations. We're passionate about helping you choose the right products, ensuring smooth installation, and providing reliable repairs and maintenance services.
Residential Services
- Comprehensive repair and maintenance of all major brands of garage door openers and doors
- Installation of new residential garage doors and openers
- Custom-designed and installed wood garage doors
- Emergency repair services available 24/7
Commercial Services
- Custom solutions for commercial properties, including high-speed doors and industrial doors
- Comprehensive assessments and recommendations for existing systems
- Installation and maintenance of access control systems
- Preventative maintenance plans to maximize efficiency and safety
Our Commitment
- Quality: We source our products from leading manufacturers and adhere to strict quality control measures.
- Integrity: We believe in honest communication and open interactions with our customers.
- Professionalism: Our team of skilled technicians is committed to providing courteous, efficient service.
- Value: We offer competitive pricing and transparent billing practices.
Our Mission
Our mission is to empower you with reliable solutions, exceptional service, and customized advice to meet your unique needs. We're committed to becoming your trusted partner in maintaining the functionality, security, and aesthetic appeal of your garage space.
Installation Issues
Several reviewers expressed dissatisfaction with the installation services provided by Best Overhead Door. LeAnn S. reported that the service man did nothing to address the loud clanking sound of her garage door, and later, the door wouldn't open at all. M. S. had a near-fatal accident due to improper installation, where the railing was attached to drywall instead of a stud. Michael W. was unhappy with the installer's failure to ask about the placement of the new wireless keypad, resulting in the loss of functionality for his second garage door.
Poor Customer Service
Reviewers also experienced poor customer service from Best Overhead Door. LeAnn S. didn't receive a response from the company after scheduling an appointment to fix the issue. Michael W. had to go back to Home Depot to try to resolve the issue, as Best Overhead Door refused to take responsibility.
Positive Experiences
On the other hand, some reviewers had positive experiences with the company. Eric M. praised the installer for being on time and accommodating his son's schedule. Rich C. was impressed with the entire process, from purchasing the garage door opener at Lowe's to the excellent installation by Gabe. Joanne Z. appreciated Jared's efficient work and thorough explanation of the new door's features. R. R. was thrilled with the quick installation and Jared's professionalism. Jeffrey W. was satisfied with the installation process, despite an initial glitch, and appreciated Jared's explanation of the entire process.
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