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Get Your Service Done Right, Today.

At Thurston Garage Door Services & Repairs, we understand the importance of a well-functioning garage door. That's why we're dedicated to providing expert garage door services to homeowners in Olympia, WA, and surrounding areas. Our team of certified professionals has years of experience in installing, repairing, and maintaining garage doors of all types.

Our Mission

Our mission is to provide top-notch garage door services that meet the unique needs of our customers. We believe that a well-functioning garage door is essential to the smooth operation of your daily life, and we're committed to ensuring that your garage door is in top condition. Whether you need a simple repair or a complete replacement, we've got you covered.

Our Services

We offer a wide range of garage door services, including:

  • Broken Spring Repair and Replacement
  • Opener Repair and Installation
  • Door Maintenance and Repair
  • New Door Installation

Our team of experts uses only the best replacement parts and tools to ensure that your garage door is repaired or installed to the highest standards. We understand the importance of prompt service, which is why we offer same-day service to get your garage door up and running quickly.

Why Choose Us

At Thurston Garage Door Services & Repairs, we pride ourselves on our exceptional customer service, competitive pricing, and comprehensive warranty. We've built a reputation for excellence in the industry, and we're committed to providing our customers with the best possible service experience.

Testimonials

Don't just take our word for it! Our customers rave about our services:

"The sounds from my garage door started growing louder and a bit annoying. Some oils and lubricant didn't do the trick, so I thought it was due for tuning up. True enough, some adjustments and maintenance work were needed, probably due to its age and wear and tear. This company responded to my call with quick and effective work. Highly recommended!" - Monique Lewis

"Great service. Got to my house very fast and fixed the problem. Highly recommend!" - Oscar Day

"I had the broken spring replaced by them. They were prompt and professional, and did it pretty quickly." - John Farny

Reviews
Positive: The company provides excellent customer service, timely and efficient service, and has professional technicians who go the extra mile to ensure customer satisfaction.
Negative: One technician lacked customer service skills and failed to program car remotes, causing inconvenience to the customer.

Overall Experience

The majority of customers have had a positive experience with the company, praising their professionalism, reliability, and excellent customer service. The technicians were described as friendly, courteous, and willing to go the extra mile to ensure customer satisfaction.

Quality of Work

The quality of work provided by the company was consistently praised, with customers expressing satisfaction with the timeliness and efficiency of the service. The technicians were able to diagnose and fix issues promptly, and the company was willing to make things right when mistakes were made.

Customer Service

The customer service provided by the company was exceptional, with customers praising the manager's willingness to listen to concerns and take responsibility for mistakes. The company's commitment to customer satisfaction was evident in their prompt response to issues and their willingness to compensate for any inconvenience caused.

Technician Performance

While most technicians were praised for their professionalism and work ethic, one technician, David, was criticized for his lack of customer service skills and failure to program the car remotes.

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