Business Details
50+ Years
experience
Your Trusted Carpet & Rug Experts in Naperville, IL
Russell Martin Carpet & Rugs has been a trusted name in the flooring industry for over 65 years, serving Naperville and the Chicagoland area with exceptional carpet and rug solutions. Founded in 1957 by Dave Martin, our family-owned business combines decades of hands-on experience with a commitment to quality and customer service. Our team of IICRC-certified technicians specializes in carpet and upholstery cleaning, area rug repair, and installation of premium flooring products. With a focus on personalized service, we offer free in-home estimates, a limited lifetime installation warranty, and financing options to meet diverse client needs. Our showroom features an extensive selection of carpets and rugs, supported by expert designers who guide customers through every step of the process.Recognized for our award-winning service, we prioritize transparency, integrity, and long-term relationships with our clients. Over generations, we have maintained a reputation for excellence, ensuring every projectwhether large or smallreceives meticulous attention to detail. Our dedication to innovation and industry-leading practices has made us a preferred choice for residential and commercial clients alike. By blending traditional craftsmanship with modern technology, we deliver durable, aesthetically pleasing solutions that enhance any space. Customer satisfaction remains our top priority, as evidenced by decades of repeat business and referrals from satisfied clients.
Services
Carpet installation
Rug cleaning
Upholstery cleaning
Rug repair
Area rugs
Details
- Year established: 1957
Highlights and features
- We offer over 65 years of experience in carpet and rug services.
- Our family-owned business prioritizes personalized, customer-first service.
- Free in-home estimates and a limited lifetime installation warranty.
- Financing options available for dream flooring projects.
- Award-winning service trusted by Naperville residents since 1957.
Associations and certifications
- IICRC
What people say
Impeccable service
Trust them all
Phenomenal job
Customer-first approach
Quality work
Services
Carpet installation
Our professional carpet installation service ensures precise fitting and durability, using top-quality padding and materials. With a team of certified technicians, we handle every detail from measurement to cleanup, offering a limited lifetime warranty for long-term peace of mind. Our process includes free design consultations and transparent pricing.
Rug cleaning
We provide expert area rug cleaning using advanced techniques tailored to fabric type, ensuring thorough dirt and odor removal. Our services include drop-off discounts, pick-up/delivery options, and specialized treatments for antique or high-traffic rugs to restore their appearance and longevity.
Upholstery cleaning
Our upholstery cleaning service revitalizes furniture fabrics with steam extraction and eco-friendly solutions, removing stains and allergens without damage. Technicians assess fiber types to apply appropriate methods, ensuring safe and effective results for residential and commercial clients.
Rug repair
We offer comprehensive rug repair services, including edging replacement, fraying fixes, and custom pad cutting. Our skilled technicians address wear and tear to extend the life of rugs, maintaining their aesthetic and functional value for homes and businesses.
Area rugs
Our showroom features a curated selection of area rugs in diverse styles, from classic to contemporary. We assist clients in choosing durable, visually appealing options suited to high-traffic areas, with expert advice on maintenance and placement for optimal home integration.
People
Dave Martin
Founder
Dave Martin founded Russell Martin Carpet & Rugs in 1957, learning the trade through hands-on experience at Russells Dry Cleaners. His dedication to quality and customer service established the company's reputation for excellence in Naperville.
Rae Martin
Co-Owner
Rae Martin co-founded the business with Dave in 1984, expanding services to include carpet sales. Her focus on client relationships and operational management helped grow the company into a trusted local brand.
Sam Martin
Second-Generation Owner
Sam Martin represents the second generation of leadership, continuing the family tradition of excellence. He oversees daily operations and ensures the company maintains its high standards in service and product quality.
Rebecca Martin
Second-Generation Owner
Rebecca Martin contributes to the company's success with a focus on customer satisfaction and team development. Her leadership ensures the business retains its family values while adapting to modern industry demands.
Chris
Carpet Cleaner
Chris is a skilled technician known for delivering exceptional carpet cleaning results. His attention to detail and commitment to client satisfaction reflect the company's dedication to service excellence in every project.
Questions
What services does Russell Martin Carpet & Rugs offer?
We provide carpet and rug installation, cleaning, repair, and sales, along with upholstery cleaning and custom stair runners for residential and commercial clients.
Do you offer free estimates?
Yes, we provide free in-home estimates for all our services, including carpet installation and cleaning.
Are financing options available?
Yes, we offer convenient financing plans to help customers afford their dream flooring projects.
What areas do you serve?
We serve Naperville, Lisle, Wheaton, Aurora, Plainfield, and surrounding areas in Illinois.
How often should carpets be professionally cleaned?
Manufacturers recommend professional steam cleaning every 18 months to maintain warranties and extend carpet lifespan.
Are your technicians certified?
Yes, our team includes IICRC-certified technicians trained in the latest cleaning and installation techniques.
