Protecting your most precious assets with quality and integrity
At Trident Fire & Security, we pride ourselves on being a premier provider of commercial and residential life safety services for over 35 years. Our expertise spans from designing, installing, servicing, and monitoring fire alarm systems to offering intrusion detection, CCTV surveillance, and access control solutions. We are dedicated to ensuring the safety and security of our clients across Colorado and the Rocky Mountain region.
Our Services
Our comprehensive range of services includes commercial fire alarm systems, residential fire and burglary alarm systems, intrusion detection, CCTV surveillance, and access control. We offer state-of-the-art solutions tailored to meet the unique needs of each client, ensuring peace of mind and protecting valuable assets.
Testimonials
Our commitment to exceptional service is reflected in the feedback we receive from our clients. "Trident always provides top-notch service. They are great at following up and communicating. I would recommend Trident to anybody looking for services." - Tony Cisneros, Google Reviewer. "Great customer service and they went over and beyond to install a security system for our business! I would highly recommend them for your business or home." - Hannah Carrillo, Google Reviewer.
Community
As a locally owned and operated business, we are deeply rooted in our community. Our team is dedicated to providing unparalleled service to ensure the safety and security of our neighbors and clients alike. We are proud to serve the Colorado Front Range and the Rocky Mountain region.
Overall Experience
The reviews are mixed, with some customers expressing satisfaction with the company's services, while others have had negative experiences.
Positive Experiences
Many customers have praised the company's customer service, citing instances of exceptional service from specific employees, such as Nathan, David, and Sarah. These employees were described as professional, friendly, and helpful in resolving issues. Some customers have also commended the company's response to issues, with prompt and effective solutions.
Negative Experiences
On the other hand, some customers have expressed frustration with the company's services, citing issues with communication, refund policies, and the quality of service. Some have reported being misled about job opportunities, only to be told that the position was no longer available. Others have experienced poor customer service, with long wait times and unhelpful representatives.
Technical Issues
Some customers have reported technical issues with the company's services, including false alarms and issues with system setup. In some cases, customers have reported that the company's technical staff were inexperienced and unhelpful.
Communication Issues
Some customers have reported difficulties in communicating with the company, citing long response times and unhelpful representatives. In some cases, customers have reported being kept waiting for extended periods, only to be told that the company's representatives were unavailable.
Be the first to review Trident Security Systems.
Write a Review
