Business Details
16 Years
experience
Trusted Window & Door Replacement in Cleveland, OH
Window Universe Cleveland was founded on the principle that window and door replacement in Northeast Ohio should be straightforward and stress-free. Our co-owners, both Ohio State University graduates with over 20 years of industry experience, identified common pitfalls in the window replacement industry and built a business focused on transparency, quality, and customer respect. We prioritize clear pricing, industry-leading warranties, and partnerships with trusted manufacturers like Okna, ProVia, and Marvin to deliver energy-efficient solutions tailored to Cleveland's climate. As a locally owned and operated business based in Lakewood, we serve Greater Cleveland, Akron, Canton, and surrounding communities, offering personalized consultations and professional installations that respect homeowners' time and budgets.Our commitment to exceptional service includes weekly project updates, lifetime warranties on labor and windows, and a no-pressure sales approach that values informed decision-making. With over 1,000 completed local projects and an A+ BBB rating, we focus on making the replacement process easy, respectful, and transparent from start to finish.
Services
Windows
Doors
Energy-Efficient Windows
Professional Installation
Storm Doors
Details
- Year established: 2010
Highlights and features
- We offer energy-efficient windows designed for Cleveland's climate
- Our factory-trained installers use professional-grade materials
- We provide clear pricing with no hidden fees
- We have an A+ rating with the Better Business Bureau
- We offer a lifetime labor warranty
Associations and certifications
- Better Business Bureau (BBB)
What people say
Polite punctual installers
Competitive pricing
Spotless clean-up
Clear communication
Lifetime warranty
Services
Energy-Efficient Windows
Our energy-efficient windows are engineered to combat Cleveland's extreme weather conditions while reducing energy costs. Featuring Low-E glass coatings, argon gas fills, and warm-edge spacers, these windows maintain consistent indoor temperatures year-round. Designed for Northeast Ohio's climate, they offer 10-15% utility bill savings while preventing drafts, condensation, and UV damage to furnishings.
Professional Installation
Factory-trained installers use professional-grade materials and precision techniques for lasting results. Our process includes exact 1/8-inch measurements, weather-tight sealing, and complete cleanup. Backed by a lifetime labor warranty, our installations ensure optimal performance and energy efficiency for all window and door replacements.
Custom Entry Doors
High-security, energy-efficient entry doors from ProVia offer enhanced curb appeal and durability. Available in fiberglass and steel options with customizable finishes, decorative glass, and hardware. Our installations include proper insulation and weatherproofing to improve home security while maintaining aesthetic appeal for Northeast Ohio residences.
Storm Doors
ProVia storm doors provide seasonal protection with versatile functionality. Choose from full-view, mid-view, or retractable screen options in multiple color finishes. Our installations enhance energy efficiency while allowing natural light and ventilation, with durable construction that withstands Ohio's variable weather conditions.
Patio Doors
Energy-efficient sliding patio doors from OKNA combine durability with seamless outdoor access. Features include multi-point locking systems, optional internal blinds, and pet-resistant screens. Our installations create a weather-tight seal while maximizing natural light and providing smooth operation for Cleveland-area homes.
People
Sam Steincker
Co-Owner
Co-owner of Window Universe Cleveland with over 20 years in the window industry. Ohio State University graduate focused on quality installations and customer satisfaction. Lives locally and actively manages daily operations.
Andy Sykora
Co-Owner
Co-founder with extensive window manufacturing experience. Committed to transparent pricing and energy-efficient solutions. Ohio State graduate dedicated to improving Cleveland-area home comfort through quality window replacements.
Questions
Do I need all homeowners present for the estimate?
No, we use a no-pressure approach that doesn't require all parties to be home during consultations.
How long does the installation process take?
Most installations complete in 1-2 days, with total project timelines typically 6-10 weeks from order to completion.
Do you offer financing options?
Yes, we partner with Wells Fargo and Dollar Bank to provide affordable financing solutions for window replacements.
Are your prices guaranteed?
Yes, all our prices are guaranteed for at least 30 days with no 'today only' deals or price manipulation.
What warranties do you provide?
We offer industry-leading warranties including lifetime coverage on both windows and labor for complete peace of mind.
How are you rated by consumer organizations?
We maintain an A+ rating with the Better Business Bureau and have never had a single complaint filed against us.
