Your Comfort, Our Priority
At Right Away Air Conditioning, Inc., we're a small local business built on good work ethics and many years of experience. We take pride in doing things the RIGHT way. Our foremost concern is to ensure that your home comfort system is reliable, safe, and efficient. We achieve this by designing the most effective system possible, providing you with safe, clean, efficient, worry-free comfort year after year.
Our Story
Founded by Patrick J. Thompson in 2003, Right Away Air Conditioning, Inc. has been serving the Coachella Valley for over 18 years. Our customer base has grown from a handful of loyal clients to hundreds, and we attribute this success to our commitment to honesty, transparency, and quality workmanship. We take pride in staying on top of the industry's latest advances, and our technicians are trained and certified to provide you with the best service possible.
Our Services
We specialize in HVAC installations and repairs, maintenance services, performance testing, and duct sealing. Our tune-up process is thorough, including performance testing and a complete report for our clients. We use the Aeroseal Duct Sealing process to increase your comfort, lower your energy consumption, and improve your air quality. Our team of experts will work with you to design and build an HVAC system that meets your specific needs and budget.
What Sets Us Apart
We're not just another HVAC company. We're a team of professionals dedicated to providing you with exceptional service, unbeatable quality, and unparalleled customer care. Our technicians are trained and certified by the National Comfort Institute (NCI) and adhere to the standards set by the Air Conditioning Contractors of America (ACCA). We continually receive up-to-date information to benefit our clients, and our estimating process incorporates ACCA's manual J, manual S, and manual D procedures.
Our Mission
Our mission is to provide our clients with safe, clean, efficient, and reliable home comfort systems that meet their unique needs and budget. We strive to build long-lasting relationships with our clients, and we're committed to honest, transparent, and quality workmanship.
Excellent Customer Service
The reviews are overwhelmingly positive, with customers praising the company's prompt, professional, and friendly service. Technicians are described as knowledgeable, polite, and efficient, with many customers expressing gratitude for their help in emergency situations.
Fast Response Times
Many customers mentioned the quick response times, with some technicians arriving within 30 minutes or less. This speedy service was particularly appreciated in cases where air conditioning units had broken down, leaving homes uncomfortably hot.
Trustworthy and Reliable
Customers repeatedly mention the trustworthiness and reliability of the company, with some citing their willingness to go above and beyond to ensure customer satisfaction. This includes instances where the company absorbed costs or provided additional services at no extra charge.
Competent Technicians
The technicians are praised for their competence and professionalism, with customers appreciating their ability to explain complex issues in a clear and concise manner.
Reasonable Pricing
Several customers mention reasonable pricing, with some expressing surprise at the affordability of the services provided.
Minor Complaints
Only one customer expressed minor complaints about pricing and bundling options, but this did not deter them from recommending the company.
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