Transforming Your Home, One Project at a Time!
At Direct Source, we take pride in being the premier walk-in tub, bathroom, and exterior remodeling company in New Orleans. With over 30 years of experience in the industry, we have established ourselves as a trusted partner for homeowners and businesses alike. Our team of experts has completed a wide range of projects, from shower and bath replacement services to exterior shutters and window replacements, new roof systems, and everything in between.
Our Services
We offer a comprehensive range of services to cater to all your remodeling needs. From bathroom remodeling to roofing services, shutter repairs and replacement, window replacement, exterior door installations, siding services, gutters systems, and patio services, we have got you covered. Our team of experts will work with you to create a personalized solution that meets your specific needs and budget.
Bathroom Remodeling
Our bathroom remodeling services are designed to transform your bathroom into a relaxing oasis. From installing new bathtubs and showers to convenient, affordable bath conversions, we can get the job done in as little as one day. Our team will work with you to create a customized solution that meets your specific needs and budget.
Roofing Services
We offer a wide range of residential and commercial roofing services to ensure your property stays safe and looking its best through every season. From minor roof repairs to complete roof replacements, we guarantee to make your next roofing project a breeze.
Shutter Repairs and Replacement
Our shutter services include custom options that look great and last a lifetime. From strong hurricane shutters to stylish options, we've got something for every home and budget. Our installation team will take care of the rest, ensuring a seamless and hassle-free experience.
Window Replacement
We design and install a wide range of window styles that look great and can protect your space from the demanding Louisiana weather. Our team will work with you to create a customized solution that meets your specific needs and budget.
Exterior Door Installations
Our exterior door installations include custom replacements to protective storm doors, ensuring your property stays safe and comfortable. Our team will work with you to create a personalized solution that meets your specific needs and budget.
Siding Services
As a professional siding company, we offer vinyl and fiber cement siding as well as complete soffit and fascia services. Our team will work with you to create a customized solution that enhances your home's curb appeal while improving insulation.
Gutters Systems
Our gutter services handle both gutter repairs and replacements, ensuring your home is ready to weather the toughest storms. Our team will work with you to create a customized solution that meets your specific needs and budget.
Patio Services
Our patio services include designing and installing custom patio types, including sunrooms, carports, glass enclosures, and decks. Our team will work with you to create a personalized solution that meets your specific needs and budget.
Overview of Reviews
The reviews of Direct Source are mixed, with some customers expressing satisfaction with the company's services, while others have reported negative experiences.
Positive Experiences
Some customers have reported positive experiences with Direct Source, citing excellent service, competitive pricing, and high-quality workmanship. For example, one customer praised the installer, Mike, for providing excellent service and advice on cleaning their new shower. Another customer, Gasper Gioe, was impressed with the competitive pricing and meticulous work of the installer, Ernie. Several other customers have also praised the company's professionalism, trustworthiness, and quality of work.
Negative Experiences
On the other hand, many customers have reported negative experiences with Direct Source. Some common complaints include poor workmanship, unprofessional behavior, and unresponsive customer service. For example, Michael Amado reported poor workmanship and a lack of integrity from the owner. Jacqueline Pilet experienced leaks in her patio cover and struggled to get a response from the company. Liana Clark reported a leaking roof and poor workmanship, and was blocked by the company after trying to resolve the issue. Other customers have reported similar issues, including poor communication, unprofessional behavior, and a lack of accountability.
Common Issues
Several common issues emerge from the negative reviews, including:
- Poor workmanship and quality of materials
- Unprofessional behavior and communication from the company
- Unresponsive customer service and lack of accountability
- Issues with leaks, drainage, and water damage
- Difficulty in getting resolutions to problems and concerns
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