On Time - On Budget - With Definite Style!
At Platinum Comfort Solutions, we believe everyone deserves to enjoy the comfort and efficiency that a perfectly functioning heating and cooling system provides. Founded on family values and over 30 years of industry expertise, we offer you unmatched professionalism, personalized service, and competitively affordable solutions tailored to each customer's unique needs.
Our Mission
Our mission is to provide you, our valued customer, with premium HVAC services that are both efficient and affordable. We strive to:
- Offer competitive pricing: We understand that cost is a crucial factor for any homeowner. That's why we prioritize offering high-quality services at competitive rates.
- Deliver exceptional customer service: Our team is committed to providing friendly, personalized interactions and clear, consistent communication throughout the process.
- Deliver solutions that last: We meticulously diagnose the issue and offer lasting solutions to prevent recurring problems.
- Respect your home: Our technicians are meticulously trained to leave your home clean and pristine.
Who We Are
Platinum Comfort Solutions is a family-owned and operated business led by Melissa Prater and Chris Boone, a dedicated duo with over 30 years of combined experience in the HVAC industry. Guided by the wisdom and experience of their father, Leonard Jordan, they have built a reputation for excellence and personalized attention.
Our Services
We offer a comprehensive range of services to meet all your heating and cooling needs, including:
- Repair & Maintenance: Troubleshooting and repair of all major brands and models, preventative maintenance plans to keep your system running smoothly.
- Replacement & Installation: Expert installation and replacement of heating and cooling systems, tailored to your individual needs.
Why Choose Platinum Comfort Solutions
- Factory-trained and certified technicians.
- Honest & transparent pricing.
- Guaranteed workmanship.
- Personalized customer service.
- Financing options available.
We are confident that you will experience the "Platinum" difference with Platinum Comfort Solutions. Contact us today and discover the comfort you deserve.
Overall Experience
The reviewers of Platinum Comfort Solutions have had an extremely positive experience with the company. The common thread among all the reviews is the exceptional service provided by Chris, the owner and technician, and his team.
Praise for Chris and Team
Chris is described as honest, knowledgeable, professional, and courteous. His ability to explain complex issues in a clear and concise manner is highly appreciated. The reviewers also praised Chris's willingness to go the extra mile to ensure customer satisfaction, often going above and beyond what is expected.
Timeliness and Efficiency
Chris and his team are commended for their prompt response times, with many reviewers receiving same-day service. The technicians are also praised for their efficiency, diagnosing and resolving issues quickly and effectively.
Reasonable Prices and Value
The reviewers appreciate the reasonable prices and value provided by Platinum Comfort Solutions. The company is seen as offering honest and straightforward solutions without trying to upsell unnecessary services.
Professionalism and Communication
The reviewers praise Chris and his team for their professionalism, communication skills, and ability to explain complex issues in a clear and concise manner.
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