Business Details
17 Years
experience
Emergency
services
Trusted Plumbing Services in Salem, MA
Since 2009, Witch City Plumbing has been delivering comprehensive plumbing solutions to residential and commercial clients across Salem and the North Shore of Massachusetts. Our family-owned business operates with a commitment to honesty and integrity, offering 24/7 emergency services staffed by licensed, insured plumbers who undergo rigorous drug testing. We guarantee 100% customer satisfaction through industry-leading warranties and have earned recognition through consumer choice awards and third-party endorsements from platforms like Home Advisor. Our expertise spans leak detection, water heater installation, drain cleaning, and complex re-piping projects, with specialized services for ADA-compliant plumbing and accessory dwelling unit installations.For commercial clients, we provide system inspections, fixture replacements, and new construction plumbing, while residential services include sewer line repairs, camera pipe inspections, and maintenance programs. Our team stays current with evolving industry standards to ensure reliable, efficient solutions tailored to each client's needs. With a proven track record highlighted by testimonials praising our professionalism and workmanship, we prioritize minimizing disruptions during business hours while maintaining the highest quality standards. Our dedication to customer relationships and technical excellence has solidified our reputation as a trusted local plumbing authority since our founding.
Services
Drain Cleaning
Water Heater Installation
Emergency Plumbing
Pipe Leak Repair
Camera Pipe Inspection
Sewer Line Replacement
Plumbing Remodeling
Commercial Plumbing Systems
Details
- Year established: 2009
Highlights and features
- Family-owned business with 15+ years of combined plumbing experience
- 24/7 emergency services with licensed, drug-tested plumbers
- 100% satisfaction guarantee with industry-leading warranties
- Recognized by Home Advisor and multiple consumer choice awards
- Specialized in ADA-compliant plumbing and accessory dwelling unit systems
What people say
Terrific plumbers
Best in the business
100% satisfaction guarantee
Professional workmanship
Prompt emergency response
Services
Emergency Plumbing
Our licensed plumbers provide immediate response for urgent plumbing issues including burst pipes, severe leaks, and water heater failures. Available around-the-clock with average response time under two hours, we utilize advanced diagnostic tools to quickly resolve problems while minimizing property damage. Commercial clients benefit from discreet service during business hours to maintain operational continuity.
Water Heater Installation
We specialize in gas, electric, and hybrid water heater installations for residential properties plus heavy-duty commercial systems. Our technicians offer energy-efficient tankless options with proper sizing calculations to ensure optimal performance. All installations include system testing and manufacturer warranty registration, with financing options available for qualifying customers.
Camera Pipe Inspection
Using state-of-the-art camera equipment, we perform non-invasive pipe inspections to identify clogs, cracks, and root intrusion. This technology allows precise problem location without destructive digging, reducing repair costs by up to 40%. Commercial clients receive detailed video reports with recommended maintenance schedules to prevent future system failures.
Sewer Line Replacement
We handle complete sewer line replacements using trenchless technology when possible, minimizing landscape disruption. Our process includes pressure testing, proper slope assessment, and code-compliant material selection. Residential customers receive a lifetime warranty on workmanship, with emergency backup services available for sudden sewer failures.
Plumbing Remodeling
From bathroom renovations to kitchen plumbing overhauls, our team handles complete system redesigns. We specialize in ADA-compliant installations and accessory dwelling unit plumbing systems. All remodeling projects include code compliance checks, material sourcing, and coordination with other contractors for seamless execution.
Questions
Do you offer 24/7 emergency plumbing services?
Yes, our licensed plumbers are available 24 hours a day, 7 days a week for urgent plumbing emergencies.
What areas do you service?
We primarily serve Salem and the entire North Shore region of Massachusetts.
Are your plumbers licensed and insured?
All our technicians are fully licensed journeyman plumbers with comprehensive insurance coverage.
Do you provide warranties on your work?
We offer industry-leading warranties including a lifetime warranty on sewer line replacements.
Can you handle commercial plumbing projects?
Yes, we specialize in commercial plumbing systems including new construction and ADA-compliant installations.
What payment methods do you accept?
We accept major credit cards, checks, and cash for all plumbing services rendered.
